Store Manager

Job Title: Retail Sales Manager

Brand: 7 Bazaari

Experience: Minimum 10 years

Locations Managed: Khan Market, Netaji Subhash Place, Green Park, Gurgaon + 6 kiosks

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Role Overview

The Retail Sales Manager will oversee sales performance, store operations, and customer experience across all 7 Bazaari retail formats. This role requires an experienced retail leader who understands aspirational mass-luxury retail, excels in customer engagement, and is equally strong in operations, SOP adherence, and team leadership.

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Key Responsibilities

Sales & Store Performance

              •            Drive sales targets across all stores and kiosks

              •            Track daily and monthly performance, ABV, and conversion

              •            Support in-store campaigns and product launches

Customer Experience

              •            Ensure a warm, premium, and customer-friendly experience across all outlets

              •            Train teams on customer interaction, upselling, and brand storytelling

              •            Handle key customer escalations and ensure high service standards

Hiring & Training (Primary Focus)

              •            Lead hiring of store teams and Store Managers

              •            Conduct regular training on product knowledge, SOPs, and sales skills

              •            Mentor teams through store visits, reviews, and performance feedback

Operations & SOPs

              •            Ensure strict adherence to retail SOPs, hygiene, inventory, and cash handling

              •            Coordinate with supply chain and warehouse teams for smooth stock flow

              •            Monitor shrinkage, damages, and operational discipline

Reporting

              •            Review MIS, manpower productivity, and store-wise performance reports

              •            Share insights and corrective actions with management

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Candidate Profile

              •            10+ years of experience in retail sales and operations

              •            Experience managing multi-store retail chains

              •            Background in aspirational mass, premium, or luxury retail preferred

              •            Strong customer-facing and interpersonal skills

              •            Process-driven with solid understanding of SOPs and operations

              •            Passionate about hiring, training, and people development

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Why 7 Bazaari

              •            Work with a heritage-led, fast-growing retail brand

              •            High ownership role influencing sales, teams, and customer experience

              •            Exposure to both flagship stores and kiosk formats