Storage Systems Administration Analyst

Key Responsibilities:
. Requires 5-6 Years of relevant Storage experience
. Strong experience in managing enterprise Storage systems . Configure, monitor, and maintain NetApp, Isilon, HP Primera, Nimble and Dell Unity Storage technologies
. Strong troubleshooting skills and ability to work independently on Storage Responsibilities: Dell, HP and NetApp Storage
. Perform storage provisioning, LUN creation, volume groups, and host mappings.
. Monitor performance and system health via Storage management consoles and CLI tools.
. Configure replication, snapshots, thin clones, and data reduction technologies.
. Apply firmware updates, drive replacements, and hardware expansions.
. Good understanding of RTO/RPO, disaster recovery, and data lifecycle management.
. Troubleshoot storage issues related to performance, replication, and access control.
. Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts.
. Collaborate with virtualization, backup, and database teams to align storage with workload requirements.
. Maintain accurate documentation of configurations, runbooks, and topology diagrams.
. Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
. Detail oriented, customer oriented, result delivery oriented, analytic thinking
. Performs incident management and change management execution.
. Creates and manages capacity and trending reports of system operations.
. Good understanding on ITIL practices
. Experience on industry leading IT Asset Management tools such as Service Now or Similar ticketing tools
. Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.
. Works with key technical and business stakeholders to determine data and storage requirements and creates solutions to meet requirements.