Job Title: L3 Storage Support Engineer
Location: Mumbai and Navi Mumbai (Hybrid model)
Contract Duration: 3+ years
- Experienced in deploying and administering NetApp Storage (CDOT and 7-Mode), including troubleshooting performance issues, firmware and OS upgrades, and storage management tools: OnCommand Unified Manager, Performance Manager, and Insight, and managing backup integration with NetApp technologies.
- Proficient understanding of NetApp Storage concepts and technologies: Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror, and IntelliSnap — including monitoring, troubleshooting, replication, security hardening, and performance tuning.
- Experience with additional NetApp platforms — StorageGRID, E-Series, or SolidFire — would be highly regarded.
- Experience with automation tools such as NetApp Workflow Automation and Ansible.
- Experience writing basic PowerShell or Python scripts would be beneficial.
- Strong understanding of storage protocols and technologies: Fibre Channel, CIFS, NFS, iSCSI, and S3 Object.
- Experience with data migration from third-party systems to NetApp, including host and application-level migration.
- Expertise in Brocade or Cisco SAN switch administration, troubleshooting SAN connectivity, SAN zoning, and firmware upgrades.
- Strong knowledge of FC and IP-based storage replication.
- Experience in Windows and Linux System Administration.
- Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms.
- Knowledge of ITIL methodologies: change, incident, problem, and configuration management.
- Experience with infrastructure design, build, deployment, and disaster recovery testing.
- Understanding of compute, virtualization, and networking components: NetApp/Cisco FlexPod architecture, Cisco UCS, IBM Blade Center, System X, VMware vSphere, Microsoft OS and Applications, and Commvault.
