Requirement : Immediate Joiners only
Job Title: Professional Services Engineer
Location: Bengaluru, KA
Job Summary
We are seeking NetApp Storage Administrators with 3+ years of hands-on experience in NetApp ONTAP administration, troubleshooting, and storage management. The ideal candidate should be available for immediate joining and possess strong technical, communication, and customer-facing skills.
Key Responsibilities
- Deploy, administer, and support NetApp Storage environments (ONTAP/CDOT)
- Monitor, troubleshoot, and resolve storage performance and availability issues.
- Perform firmware and operating system upgrades on storage infrastructure.
- Manage storage provisioning, snapshots, cloning, deduplication, replication, and disaster recovery activities.
- Configure and support SnapMirror, IntelliSnap, controller failover, and backup integrations.
- Utilize NetApp management tools including OnCommand Unified Manager, Performance Manager, and Insight.
- Support storage protocols including CIFS, NFS, iSCSI, and Fibre Channel environments.
- Participate in incident, problem, change, and configuration management processes following ITIL practices.
- Assist with DR planning, DR testing, backup validation, and recovery procedures.
- Collaborate with compute, virtualization, networking, and application teams to resolve infrastructure issues.
- Maintain operational documentation and provide timely customer communication.
Required Skills & Experience
- 3+years of experience in NetApp Storage Administration and Support.
- Strong knowledge of NetApp ONTAP/CDOT environments.
- Experience with storage technologies including Snapshots, SnapMirror, Cloning, Deduplication, and Replication.
- Understanding of storage protocols: CIFS, NFS, iSCSI, and Fibre Channel.
- Knowledge of VMware vSphere, Microsoft Windows Server environments, and networking fundamentals
- Experience in Linux System Administration.
- Familiarity with SAN, WAN, backup, monitoring, and disaster recovery platforms.
- Understanding of security hardening, performance tuning, and infrastructure best practices.
- Exposure to managed services and outsourced support environments.
- Excellent verbal and written communication skills.
- Strong stakeholder management and customer service orientation.
Preferred Qualifications.
- ITIL Foundation Certifications.
- Experience supporting 24x7 enterprise production environments.
- Knowledge of Cisco networking and virtualization technologies.
Work Schedule
- 24x7x365 support environments.
- Two weekly off days, which may be - Two mid-week days or One weekday and one weekend day.
- Hybrid work model with mandatory office presence three days per week in Bangalore.
Preferred Candidate Profile.
- Immediate joiner or candidates with short notice person.
- Bangalore-based candidates preferred.
- Positive, proactive, flexible, and team-oriented professional with a strong learning mindset.
