Storage Administrator

We're Hiring: Storage Administrator (L2 / Senior)

Delhi, India | On-site | Full-time

We are looking for an experienced Storage Administrator with a strong L2-level background in managing SAN and NAS environments. The ideal candidate brings deep hands-on expertise across SAN/NAS platforms including Synology and LaCie, combined with the ability to handle performance tuning, data protection, and cross-team coordination in complex, high-availability infrastructure settings.

Key Responsibilities:

* Manage and administer SAN and NAS storage infrastructure including Synology NAS systems and LaCie storage devices

* Provision and maintain storage resources — LUNs, volumes, file systems, shared folders, and NAS shares — while ensuring optimal capacity utilization and performance

* Administer SAN switch fabric including zoning, configuration, and ongoing maintenance

* Configure and manage Synology DSM — including user access, shared folder permissions, RAID management, and storage pools

* Implement and manage data protection solutions including snapshots, replication, and disaster recovery strategies using Synology Active Backup and Hyper Backup

* Monitor storage health and performance proactively; conduct root cause analysis (RCA) and apply tuning measures to minimize downtime

* Plan and execute firmware upgrades, patches, and storage migrations with zero data loss and minimal business disruption

* Participate in bridge calls, CAB meetings, and stakeholder engagements to facilitate seamless operations and SLA adherence

* Maintain accurate documentation of storage configurations, capacity trends, and change records

* Provide recommendations on storage scalability, optimization, and future infrastructure planning

Preferred Experience:

* 5–10 years of hands-on experience in storage administration (SAN and NAS environments)

* Hands-on experience with Synology NAS administration — DSM, Active Backup, Hyper Backup, iSCSI, SMB/NFS

* Familiarity with LaCie direct-attached and network storage devices

* Strong understanding of SAN fabric management, zoning, and end-to-end storage provisioning workflows

* Experience maintaining SLAs and SLOs in production environments with strict uptime requirements

* Exposure to ITIL-aligned processes, incident management, and change advisory board (CAB) workflows

* Relevant storage certifications preferred (e.g. Synology Certified Professional, Azure AZ-104)

What We're Looking For:

* Strong technical depth in SAN/NAS storage — someone who can independently manage complex environments end to end

* Hands-on familiarity with Synology and LaCie platforms in production or near-production settings

* A methodical approach to troubleshooting — comfortable with RCA, performance analysis, and systematic resolution

* Effective communicator who can coordinate across vendor, stakeholder, and internal team touchpoints

* Detail-oriented with a disciplined approach to documentation, change management, and storage policy compliance

* Proactive mindset — someone who identifies capacity and performance risks before they escalate into incidents

We are looking for someone who combines solid SAN/NAS expertise with the operational discipline and stakeholder maturity to drive reliable, high-performance storage outcomes in a demanding production environment.