State Head

Job Purpose

This profile will be responsible for channel development, defining and driving sales strategy, expanding business, generating revenue in assigned territories and drive the business metrics of Benow. The goal is to drive sustainable financial growth through boosting sales and building strong relationships with existing merchants for recurring business while adding new merchants for the overall growth of the company.

Role and Responsibility

Developing and managing sales distribution channel across the assigned territory by identification of suitable channel for distribution.

Build and maintain good working relationships with current and potential merchants to create an atmosphere that fosters sales.

Mass offline team focuses on driving Benow acceptance at offline merchants across urban and rural areas of the zone.

Onboarding of new Merchants and Branding. Expansion of Benow, attracting and retaining the right kind of merchants.

State Head is responsible for accelerating our presence in offline space by driving merchant acquisition & servicing within an assigned geographical area through a dedicated team.

Train Key Merchants on payment solutions and to present products and manage escalations Monitor competition within assigned territory and share inputs with leadership team

Ensure brand visibility in assigned territory leveraging collaterals provided by the organization

Work towards strategy for recruitment and people management to drive high performance Develop and implement standards for productivity, customer-service and quality of service. Monitor the ROI and take measures to increase the ROI.

Educational Qualification

Any Graduate / MBA with a good academic record

Skills and Experience:

Essential:

Minimum 8-10 years of experience in relevant space

Hands on experience with merchant acquiring, engagement & payment solutions

Skills:

Excellent interpersonal skills and a strong sales/customer service focus

Go-Getter approach, focused and Result-orientation.

Good understanding of merchant facing role & payment solution ecosystem

Field sales experience with proven track record of increasing sales and revenue

Exposure to the start up environment is an added advantage.

Problem solving abilities with strong bias for impact

Strong ethics and discretion while dealing with customers

Drive for result, able to demonstrate/quantify success relative established targets and metrics