Responsible for collections performance on various collection parameters such as Arrear resolution, Bucketwise resolutions including the Roll forward rates, Loan loss provisioning, Collection costs.
Managing the collections through team of ARMs/BRMs/TLs & CFEs.
Ensuring smooth execution of the various strategies/drives planned by HO/ZO for day to day collection performance improvement. Designing ground level plans for executing the team strategies.
Periodic performance review of the ARMs/BRMs/TLs & COEs & keeping close control to ensure the achievement of allocated collection targets on various parameters. Monitoring the Periodic requirement of the receipt books/ HHTs, mobile app codes / repo kits for the region.
Monitoring the deposition of collections by the team across the region.
Monitoring the daily productivity MIS & shared with the higher management along with the analysis for the region.
Candidate Profile Required
Proven experience in collections management or related roles via teams, channels and vendors
Minimum 10-12 years experience in managing Commercial Vehicle collections
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to analyze data and make informed decisions.
Knowledge of legal and regulatory requirements related to collections.
