Staff Technical Program Manager

Roles & Responsibilities

Organize and drive requirements and features that deliver reliable payment and recurring billing experiences You are able to triage multiple initiatives to make a judgment to tackle the right problems at the right time. You are passionate about leading by influence. You have a demonstrated ability to establish a vision and to execute on it. You have excellent written and verbal communication skills, including clear articulation of business impact and technical constraints tailored to the audience. Create and drive team direction and strategy at all phases of engineering and project management Document, articulate and maintain your programs technical and business requirements Guide and organize development teams to deliver platform capabilities that are in line with roadmap and program / organizational goals / KPIs Work with development teams to tease out implementation details and identify roadblocks before they occur. Communicate how product-level goals fit into, and are influenced by, larger divisional goals, and how the team's work impacts the success or failure of the division. Discover and articulate technical requirements and dependencies on external development teams and third-party partners. Create problem statements and move from those to appropriate and data driven proposals, recommendations, and solutions; then drive alignment across cross-functional stakeholders. Understand the flow of Commerce data into business intelligence and financial systems

What To Bring.

5+ years of experience as a Technical Program Manager working across multiple technical projects. Global payments, e-commerce, in-app purchase (IAP) experience youve worked directly with payment processors/IAP partners, alternative payment methods (APMs) and have experience working on direct credit/debit card payments, VAT/taxes, fraud, billing, churn Monetization experience such as one-time e-commerce or PPV purchases, add-ons, bundles, or subscriptions Data migration and financial reporting experience Ability to function effectively and consistently when faced with frequently changing and sometimes ambiguous goals. Ability to drive definition of project scope, develop detailed project plans and facilitate the collection of engineering, operational and business requirements. Excellent interpersonal skills, including negotiation and problem resolution in a cross-functional team. Excellent written and verbal communication skills, with ability to translate complex technical solutions and features into intuitive business concepts. Ability to articulate and flag program risks/issues Ability to clearly document and speak to program status, next steps, milestones Strong business acumen that balances strategic initiatives and engineering needs. Strong understanding and experience with development methodologies, including waterfall and agile. Ability to learn new development tools and productivity tools in order to continuously improve effectiveness. Financial reconciliation and data/analytics experience youre a data person who can understand and document how data created in Production systems makes its way downstream into business intelligence and financial systems. Takes ownership of their work and consistently delivers results in a fast- paced environment.