Staff Technical Program Manager

Title: Senior Technical Program Manager

Job Description:

The stage/The Gig:

Technical Program Management at Flipkart entails executing programs that require collaboration

and decision making between multiple functions or groups.

The team executes a variety of programs of varying degrees of complexity. Large Programs, for

example, could be a multi-phased initiative that needs Product capabilities, changes in Business

Operations, Processes, Policies etc and often have high impact on both Customers and Sellers.

Your Role:

● Partner with Sponsor of a Project/Program to identify and define Success criteria.

● Plan out a process of execution which involves:

○ Identify stakeholders, work out a RACI, define scope, figuring out MVPs where applicable

○ sensible milestones and iterations for the project

○ driving SPOCs in multiple teams to collaborate and create a joint schedule.

○ holding SPOCs accountable for delivery.

○ identifying risks to Success and bubbling them up to relevant Leader's attention.

● Act as a Hub for all participating Teams, Functions, Disciplines.

○ Be able to react to situations and take decisions in the best interest of the

Program/Project.

○ Be the source of truth for any stakeholder w.r.t the Project.

Your Skills

● Ability to translate a problem statement into a set of Metrics that reflects each key stakeholders interest

● Experience driving DS & LLM models based programs

● Ability to be absorb ambiguity and be able to set clear goals for participating teams/SPOCs

● Ability to condense risks or new information into key essentials and informing relevant leaders for faster decision making.

● Ability to think critically

● Technology experience - of developing, testing and releasing products.

Your Experience

● 11+ years of overall experience with at least 7+ years of TPM experience

● MBA from a tier-1 college or university will be a plus

Your Cheers!

Apart from all the general benefits of best in industry compensation, equity, healthcare and so on,

Flipkart prides in calling out the big hand for you to be

● Exciting and challenging work in a fast growing company with a lot of opportunity for

growth. We call ourselves an incubator for professionals where you get all the optimal

conditions to do your best and work with some of the smartest people.

Role: Senior Technical Program Manager

Your Impact:

● Manage the tracking and delivery of 3-4 complex, multi-quarter technical projects spanning

many teams and stakeholders anchored within a cluster.

● Provide Objectives and Key Results (OKR) management, coordination, and support. Launch

review process coordination/support for one or more clusters

● Manage the execution within the Engineering team, identifying opportunities for process

overhead reduction/velocity improvement

● Evaluate and define the needs for additional tooling automation across our teams and

cross-functional stakeholders

● Communicate program objectives and strategic alignment to stakeholders with a variety of

technical and non-technical backgrounds

● Work cross-functionally with product and business teams to deliver amazing experiences

● Bring a high-level view from Program/Initiative execution to the business management team.

● Support product managers to manage and coordinate Go-to-Market (GTM) event launch

activities across departments (Full-Stack Engineering teams, Product, Marketing, Sales, etc.)

and ensure seamless market launch(es).

● Identify and manage cross-initiatives and cross-department dependencies, risks and issues.

● Track and report high-level view of the program's execution to senior management.

● Assist teams in managing initiative portfolios that map to the strategic objectives.

● Assist teams within one or more clusters in the quarterly initiative planning process,

chartering and information gathering.

● Assist teams with release coordination and product readiness.

● Work with the management and program leads to track and manage risk.

● Facilitate program performance/operations meetings and supports strategic alignment with

corporate objectives.

● Track and coordinate resolution of escalations.

● Contribute to organizational performance improvements (e.g. JIRA, dependency

management, quarterly planning, etc.) for one or more clusters.

● Conduct post-program evaluations with the ability to identify improvements for optimal

process flow.

● Stakeholder Management: ensure that program initiatives meet leadership and/or customer

expectations, timely communication/escalation to leadership.

● Ensures the senior management team is informed on program status and risks, and manages

initiative related escalations to resolution.

Your Skills

● Ability to translate a problem statement into a set of Metrics that reflects each key stakeholders interest

● Ability to be absorb ambiguity and be able to set clear goals for participating teams/SPOCs

● Ability to condense risks or new information into key essentials and informing relevant leaders for faster decision making.

● Ability to think critically

● Technology experience - of developing, testing and releasing products.

● Advanced knowledge of the full life-cycle of product development.

● Experience in product development planning and providing leadership.

● Ability to collaborate with IT engineers and report to senior managers.

● Extensive experience in software product engineering, deployment, and integration.

● Ability to evaluate product performance metrics, as well as diagnose and resolve issues.

● Ability to keep up with advancements in the field of technical product development.

● Exceptional communication and interpersonal skills.