Staff Software Engineer

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami's Mobile App Platform has been certified by J.D. Power for providing clients with An Outstanding Mobile Banking Platform Experience.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Staff Software Engineer will lead efforts and contribute to building high quality scalable computer software systems, participating in the design process from beginning to end. Leads decisions to achieve our strategic product goals. Demonstrates deep technical domain knowledge and ownership of multiple

product features end-to-end. A key strategic player involved in maintenance of product features, including on call escalations, triaging and resolution.

Essential Duties & Responsibilities

• Lead code/design reviews to ensure smooth daily operations and accurate planning
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Advanced troubleshooting and debugging
• Perform UI tests to optimize performance
• Liaise with developers, designers and system administrators to identify new features
• Manage cutting-edge technologies to improve legacy applications
• Gather and address technical and design requirements
• Set up and maintain environment configurations and monitor system health
• Build reusable code and libraries for future use
• Provide training and support to internal teams
• Enhance development tools, test coverage, and/or code structure
• Lead mentoring and technical support to junior engineers
• Respond promptly to on-call incidents, including troubleshooting and resolving critical disruptions to ensure minimal downtime
• Maintain clear and proactive communication with customers and vendors to ensure a positive, collaborative relationship
• Exemplary self-sufficiency by independently managing tasks, problem-solving, and meeting deadlines, while adapting to new challenges without supervision.
• Establishing and maintaining development standards within the team
• Champion an API-first approach software projects, ensuring seamless integration, scalability, and extensibility.

Recommended Experience & Education

Minimum Years Of Experience

Typically requires a minimum of 9 years of related experience; or 7 years and an

advanced degree.

Education Level Bachelor's degree in engineering, or another related field or equivalent work experience

Required

Knowledge, Skills, & Qualifications

• Requires a minimum of 8 years of related experience in software development, or a related field; or 6 years and an advanced degree
• Strong programming skills in C#, with proven work experience as a full stack developer
• Strong experience working with modern Javascript frameworks like React and Angular, HTML, and CSS
• In-depth understanding of the entire software development process (design, development and deployment)
• Experience developing and deploying applications for Cloud Native Infrastructure
• Collaborates effectively within the agile framework with a problem-solving attitude and willing to take a variety of approaches
• Excellent analytical and time management skills, with a proven ability to deliver value independently
• Strong written and verbal communication skills, with demonstrated experience providing technical input
• Proven ability to work cross-functionally with engineering, product teams, and wider organization initiatives
• Proven experience in monitoring and supporting production systems, with proficiency in identifying and resolving issues, implementing proactive measures, and measurement tracking.
• Advanced experience optimizing system performance, including the ability to troubleshoot bottlenecks and implement performance improvements
• Advanced experience in SQL and NoSQL databases, coupled with caching mechanisms. Includes designing data structures, optimizing, and maintaining systems, as well as effective caching strategies to enhance performance and responsiveness.
• Deep understanding and practical application of REST API best practices. Proficiency in adhering to standards, ensuring security, scalability, and optimal performance
• Advanced strategies for developing tests including unit tests, UI automation tests, integration tests
• Experience building and deploying applications using Kubernetes
• Experience in Open telemetry
• Ability to participate in on call rotation

Preferred

• Master's degree in engineering, technology or related field
• Experience working with SaaS offerings in the technology and financial industries
• Experience building and deploying applications on Amazon Web Services using Kubernetes
• Experience in cross platform mobile development frameworks like Flutter

Physical Demands

• Ability to lift a minimum of 5 pounds to a maximum of 10 pounds unassisted
• Ability to stand, sit, stoop, walk, stretch, reach, and use full range of body motions
• Manual dexterity as required for specific equipment

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.