Know our employees: Enable processes that individuals love to engage with, gain incredible value from, and create a delightful personalized experience that feels high touch.
Enable employees: Anticipate employee s needs as it relates to gaining IT Services, resolving their challenges, and providing proactive solutions.
Make it easy: Simplify employee enablement processes for IT and employees, enabling adoption and service champions
Improve existing onboarding experiencing, driving to continually create the best possible Day 0+ experience
Trusted Advisor to leaders, managers, and individual contributors to help them deliver their best work every single day
Be a curator of a frictionless employee experience processes and drive empathy for employees
Qualifications
Your Experience
BE/Btech or equivalent technical degree or military experience required
5 to10 years of relevant experience
Advanced level experience with ServiceNow application
Service management (incident, change, problem) best practice knowledge
Knowledge of Jira
Strong technical aptitude, technology knowledge desired with an ability to build relationships with other internal stakeholders
Ability to build and maintain successful cross-functional partnerships
Ability to be consultative with partners and stakeholders.
