Staff Nurse / Senior Staff Nurse – OPD

We are seeking dedicated and proficient Staff Nurses and Senior Staff Nurses to join our Outpatient Department (OPD) and Emergency Room (ER) team. The ideal candidates will be responsible for the smooth and efficient functioning of the department, ensuring high-quality patient care and a seamless experience. This role requires excellent organizational skills, strong clinical knowledge, and the ability to manage emergencies calmly and effectively.

Key Responsibilities

• Department Operations & Patient Care:
• Manage the daily routine of the OPD and ER, ensuring all equipment and materials are readily available.
• Ensure a professional handover and takeover of shifts.
• Collaborate with Guest Relations to plan resource deployment based on appointment schedules, and escalate needs during busy periods.
• Understand and plan for patient and consultant requirements, ensuring efficient staffing.
• Assign duties to nursing staff, balancing experience and skill levels per shift.
• Obtain accurate medical history of patients and communicate it to the consulting physician.
• Assist gynecologists, obstetricians, and pediatricians in procedures.
• Ensure all investigations advised by the doctor are carried out and reports are available promptly.
• Emergency & Safety Management:
• Handle emergencies competently and calmly, providing timely guidance and making crucial decisions.
• Immediately inform the Nursing Superintendent (NS) of any incidents.
• Implement and practice medication safety and patient safety protocols.
• Uphold patient rights and maintain strict confidentiality of all patient information.
• Compliance & Coordination:
• Implement infection control practices and adhere to NABH & Nursing Excellence standards.
• Maintain accurate records, reports, and registers as per organizational standards.
• Ensure all documentation is complete and correct, and track Nursing Quality Indicators.
• Manage inventory and cost control to prevent wastage of resources.
• Coordinate with the billing team for investigations and billing activities.
• Work closely with the clinical services team to ensure efficient and coordinated care.

Educational Qualifications

• A degree or diploma in Nursing from a recognized institution.
• A valid State Registration Nursing Council Certificate is mandatory.

Required Skills

• Clinical Proficiency: Strong clinical skills with a comprehensive understanding of outpatient and emergency care.
• Organizational Skills: Excellent ability to manage departmental routines, staffing, and resource allocation.
• Communication: Exceptional verbal and written communication skills for effective interaction with patients, families, doctors, and colleagues.
• Emergency Response: Proven ability to handle high-pressure situations and make sound decisions during emergencies.
• Attention to Detail: Meticulous in documentation, medication management, and protocol adherence.
• Leadership: Capability to lead and mentor junior staff, ensuring the team is competent and follows all protocols.