Manage Windows infrastructure specifically for controlled environments, work with other Identity Platform engineers in deploying and maintaining services, capacity planning, create and review operational runbooks
Implementing and supporting the Windows servers, Active Directory and DNS in the cloud and on-premise infrastructure
Provision, configure & support resilient cloud deployment architecture, keep it compliant with regulations, make it more efficient
Manage scalability, capacity planning, redundancy, and resiliency
Maintain service availability and performance SLAs based on business and product requirements
Install, configure, and maintain Windows-based servers and client systems.
Manage user accounts, permissions, and access rights.
Monitor system performance and identify potential issues.
Implement and maintain security measures to protect data and systems.
Perform routine backups and implement disaster recovery procedures.
Troubleshoot and resolve technical issues.
Provide technical support to users.
Patching and remediating known vulnerabilities across the landscape
Partner with IT and product teams for services integration
Contribute to documentation related to design, deployment, validation, operations and DR/BCP
Design proactive service monitoring, alerting and trend analysis of underlying infrastructure, and automate the service recovery process
Qualifications
Your Experience
6+ years of hands-on experience in managing and supporting Microsoft technologies on Windows Operating System, Active Directory and Azure Entra ID
Fluent in Windows security & system hardening, vulnerability management & patching process
Strong knowledge of Windows Server operating systems.
Experience with Active Directory, DNS, DHCP, and other Windows services.
Familiarity with network protocols and technologies.
Experience with virtualization technologies (e.g., Hyper-V, VMware).
Knowledge of security concepts and technologies.
Strong Scripting skills (e.g., PowerShell)
In-depth knowledge of Windows infrastructure
Experience in configuring and supporting Azure Active Directory
Experience in managing privileged access management platforms like Delinea, Cyberark
Experience working with cloud environments such as GCP, AWS, Azure, O365 etc.
Familiarity with authentication technologies, standards, single sign on (SSO)
Must have a passion for automation, experience with PowerShell, Ansible or similar configuration management tools to manage infrastructure as code
Strong technical writing skills to support required documentation
Ability to work cross-functionally across multiple business units, such as IT application and infrastructure, product development teams
Passion, drive, energy, a sense of humor and a great attitude
Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience required or equivalent military experience required
