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trinity life sciences

Staff Engineer, Program Management

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  • Posted 7 hours ago
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Job Description

We're committed to bringing passion and customer focus to the business.

  • Lead end-to-end program management for complex product deployments, integrations, and custom development initiatives across multiple workstreams
  • Partner with product strategy, development, data science, and business teams to shape innovative product solutions aligned with client objectives
  • Drive technical feasibility assessments and prototyping efforts, ensuring alignment between business vision and technical execution
  • Develop comprehensive program roadmaps, project plans, resource allocation strategies, and risk mitigation approaches
  • Facilitate go-to-market (GTM) planning and execution, coordinating across technical, commercial, and implementation teams
  • Manage program budgets, timelines, and dependencies across concurrent initiatives
  • Serve as primary liaison between clients, product teams, engineering teams, and executive leadership
  • Lead regular stakeholder meetings, executive briefings, and steering committee sessions to ensure alignment and transparency
  • Translate business requirements into technical specifications and architectural blueprints in collaboration with solution architects
  • Navigate complex organizational dynamics across client IT teams, vendor partners, and internal cross-functional teams
  • Build consensus among diverse stakeholders with competing priorities and perspectives
  • Manage escalations and conflicts with diplomacy and data-driven decision-making
  • Provide technical program oversight for end-to-end architecture including CRM integration, ETL pipelines, data lakes, analytics platforms, and engagement tools
  • Ensure architectural decisions support modularity, scalability, rapid iteration, and pharma compliance (HIPAA, GDPR, GxP, 21 CFR Part 11)
  • Evaluate microservices-based and modular architectures, cloud deployment strategies (AWS, Azure, GCP), and integration patterns
  • Assess third-party platforms and tools (Veeva, Salesforce Health Cloud, Adobe Experience Cloud) for technical fit and integration complexity
  • Review architectural blueprints, technical design documents, and integration specifications to identify risks and dependencies
  • Understand data warehouse, data lake, and analytics architectures to effectively manage data engineering teams and initiatives
  • Lead Agile/Scrum program management using frameworks like SAFe, LeSS, or custom scaled agile approaches
  • Facilitate PI Planning, sprint planning, backlog refinement, retrospectives, and release planning across multiple teams
  • Manage program-level backlogs, epics, and feature roadmaps in JIRA, Azure DevOps, or similar tools
  • Track and report on KPIs including velocity, burndown, cycle time, quality metrics, and business value delivered
  • Establish and optimize CI/CD pipelines and DevOps practices in collaboration with engineering teams
  • Implement agile best practices including iterative delivery, continuous improvement, and customer feedback loops
  • Drive dependency management across teams and resolve blockers proactively
  • Oversee deployment of complete product ecosystems in client or cloud environments (AWS, Azure, GCP)
  • Manage complex integration programs involving ETL pipelines, CRM systems (Salesforce, Veeva), ERP, and MDM platforms
  • Coordinate product configuration, data migration, testing, and go-live activities across technical and business teams
  • Lead change management and user adoption strategies including training programs and stakeholder enablement
  • Establish operational excellence frameworks for deployed solutions including monitoring, support, and enhancement cycles
  • Drive continuous improvement initiatives based on operational metrics, user feedback, and evolving business needs
  • Identify, assess, and mitigate technical and program risks throughout the delivery lifecycle
  • Ensure security-by-design principles and compliance with pharma data privacy regulations (HIPAA, GDPR, 21 CFR Part 11, GxP)
  • Coordinate security reviews, audit logging implementation, encryption strategies, and access control frameworks
  • Establish quality assurance processes including test strategy, UAT coordination, and defect management
  • Implement governance frameworks for decision-making, change control, and issue resolution
  • Provide technical program leadership and mentorship to cross-functional teams including data engineers, developers, data scientists, and client IT teams
  • Build high-performing program teams through effective communication, coaching, and performance management
  • Foster collaborative culture across distributed, multi-disciplinary teams
  • Develop team capabilities in agile practices, technical delivery, and stakeholder engagement
  • Ability to manage technical teams including GenAI engineers, data scientists/engineers, and web application developers

Skillset

  • 12+ years in technology program/project management, including leadership of complex, cloud-based solution delivery programs
  • BE, BTech, or MS in Computer Science, Engineering, Business, or related field
  • Proven track record managing enterprise-scale programs with budgets exceeding $5M+ and teams of 20+ members
  • Expert-level Agile program management experience using SAFe, LeSS, or similar frameworks
  • Deep proficiency with project management tools: JIRA, Azure DevOps, MS Project, Smartsheet, Confluence
  • Strong understanding of program governance, PMO practices, and portfolio management
  • Experience managing distributed, cross-functional teams across geographies and time zones
  • Proven ability to manage multiple concurrent programs with complex interdependencies
  • Expertise in risk management, issue resolution, change management, and stakeholder communication
  • Knowledge of software development lifecycle (SDLC) and delivery methodologies
  • Strong understanding of cloud architectures (AWS, Azure, GCP) and deployment models (SaaS, on-prem, hybrid)
  • Knowledge of integration architectures including ETL/ELT pipelines, APIs, microservices, and event-driven systems
  • Understanding of CI/CD pipelines, DevOps practices, and infrastructure-as-code
  • Strong understanding of big data solutions and analytical techniques
  • 4+ years understanding of batch/real-time processing systems and distributed computing concepts
  • Ability to comprehend technical architecture diagrams, review design documents, and assess technical risks
  • Knowledge of architecture frameworks (TOGAF, Zachman) and design principles
  • Hands-on understanding of ETL processes and performance optimization techniques
  • Active participation experience in architecture design and discussions
  • 7+ years in pharma business consulting or pharma technology delivery with deep understanding of commercial operations
  • Hands-on program experience with pharma data sources: SHS, LAAD, Plan Trak, and IQVIA datasets (APLD, LAAD, MIDAS)
  • Understanding of HCP sales analytics, digital marketing metrics, and prescription trend analysis
  • Experience managing programs involving patient-level data analytics, RWD data lakes, and claims data (Optum, DRG, IQVIA)
  • Knowledge of IQVIA/IMS datasets for patient insights, market dynamics, and global benchmarking
  • Understanding of commercial and marketing analytics including forecasting, competitive intelligence, sales analytics (sizing, structuring, segmentation)
  • Deep understanding of pharma data compliance requirements (HIPAA, GDPR, GxP, 21 CFR Part 11)
  • Knowledge of brand, sales, and medical affairs analytical needs
  • Experience managing integration programs with pharma-specific platforms: Veeva CRM, Salesforce Health Cloud, Adobe Experience Cloud
  • Understanding of CRM, ERP, MDM, and marketing automation platforms
  • Knowledge of data integration patterns and ETL/ELT tool ecosystems
  • Familiarity with analytics and BI platforms supporting pharmaceutical use cases
  • 4+ years understanding of programming concepts (preferably Python) to effectively communicate with development teams
  • Understanding of microservices architecture and container orchestration (Docker, Kubernetes)
  • Familiarity with streaming technologies (Kafka, Kinesis) and event-driven architectures
  • Knowledge of data governance and catalog tools (Alation, Collibra, Informatica)
  • Understanding of MLOps practices and AI model deployment pipelines
  • Experience with graph databases or vector databases for AI applications
  • Knowledge of patient engagement platforms and HCP relationship management tools
  • Understanding of value-based care models and outcomes analytics
  • Knowledge of one or more programming languages and ability to comprehend technology, performance engineering
  • Understanding of security, compliance, and data governance requirements in regulated industries
  • Familiarity with modern development practices: Agile, DevOps, CI/CD, infrastructure-as-code
  • Expert facilitation skills for workshops, planning sessions, retrospectives, and stakeholder meetings
  • Strong analytical and problem-solving abilities with data-driven decision-making approach
  • Exceptional organizational skills managing complex programs with multiple workstreams and dependencies
  • Proven ability to create clarity from ambiguity and drive execution in dynamic environments
  • Experience with metrics-driven program management including KPIs, dashboards, and executive reporting
  • Change management and organizational transformation expertise
  • Exceptional communication skills with ability to engage effectively at all organizational levels (C-suite to technical teams)
  • Proven ability to build trust, influence without authority, and drive alignment across diverse stakeholders
  • Strong conflict-resolution and negotiation abilities to navigate competing priorities and organizational dynamics
  • Experience managing client relationships, vendor partnerships, and executive stakeholder expectations
  • Ability to translate technical concepts for business audiences and business requirements for technical teams
  • Ability to work collaboratively with cross-functional teams
  • Ability to lead and inspire cross-functional technical teams without direct authority
  • Strong mentorship and coaching capabilities to develop team members
  • Experience building collaborative, high-trust team environments
  • Servant leadership approach focused on removing blockers and enabling team success

Nice to Have

  • PMP, PgMP, or PMI-ACP certification demonstrating program management excellence
  • SAFe Program Consultant (SPC), SAFe Agilist (SA), or Certified Scrum Master (CSM)
  • Cloud architecture certifications: AWS Certified Solutions Architect, Azure Solutions Architect Expert, or GCP Professional Cloud Architect
  • Experience with AI/ML program delivery and understanding of GenAI implementation considerations
  • Knowledge of digital therapeutics, omnichannel engagement platforms, or patient-centric solutions
  • Background in management consulting or professional services delivery
  • Experience with vendor management, procurement, and contract negotiations
  • Contributions to open-source projects or technical thought leadership in program management community
  • Experience with modern data stack tools and emerging technologies
  • Knowledge of real-time analytics platforms and OLAP databases

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About Company

Job ID: 149079705

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