Hands on experience in working with Microsoft Dynamics CRM and Power platform.
Expertise in Dynamics 365 CRM (Sales & Service modules) with expertise in customizing and extending DCRM Sales & DCRM Service using JavaScript, C#, and Plugins.
Strong hands-on experience in plugin development using Dataverse SDK, Power Automate, and Azure Functions.
Advanced experience in Model-Driven Apps, including custom UI development.
Strong knowledge and experience in Power Automate, SharePoint, Office 365, and API integrations.
In-depth understanding of Azure services, including OAuth authentication and role-based security.
Hands-on experience with Custom Ribbons, Command Bars, and JavaScript for form scripting and automation.
Experience in configuring and customizing Case, Opportunity, SLA Management, and Knowledge Base in DCRM Service.
Expertise in setting up and configuring Sales Pipeline, Lead Scoring, Forecasting, and Quote Management in DCRM Sales.
Experience in integrating Dataverse Web API, Custom Connectors, and external systems.
Ability to work independently while participating in design, development, and implementation of application systems.
Actively seeks and shares knowledge with others, effectively communicating and presenting information in a clear and organized manner.
Ability to resolve challenges efficiently, working closely with project managers and executive management when needed.
Strong verbal and written communication skills to ensure that your ideas, strategies, and successes resonate within the team and with clients.
RESPONSIBILITIES:
Writing and reviewing great quality code
Understanding the clients business use cases and technical requirements and be able to convert them into technical design which elegantly meets the requirements
Mapping decisions with requirements and be able to translate the same to developers
Identifying different solutions and being able to narrow down the best option that meets the clients requirements
Defining guidelines and benchmarks for NFR considerations during project implementation
Writing and reviewing design document explaining overall architecture, framework, and high-level design of the application for the developers
Reviewing architecture and design on various aspects like extensibility, scalability, security, design patterns, user experience, NFRs, etc., and ensure that all relevant best practices are followed
Developing and designing the overall solution for defined functional and non-functional requirements; and defining technologies, patterns, and frameworks to materialize it
Understanding and relating technology integration scenarios and applying these learnings in projects
Resolving issues that are raised during code/review, through exhaustive systematic analysis of the root cause, and being able to justify the decision taken.
Carrying out POCs to make sure that suggested design/technologies meet the requirements
