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telus digital

Staff Engineer - Backend

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Job Description

Description

Minimum Qualifications

  • 7+ years of professional experience in backend software engineering, with at least 1+ years operating at a staff level or equivalent.
  • Proven experience designing and scaling backend systems in production — with a strong grasp of distributed systems, microservices, and service-oriented architecture.
  • Advanced proficiency in one or more backend languages from Go, Java, and Python.
  • Good understanding of cloud-native architectures (AWS, GCP, or Azure), containerization (Docker), and orchestration (Kubernetes).
  • Deep knowledge of data modeling, API design (REST/GraphQL/RPC), caching, SDKs, developer tooling and asynchronous systems (queues, event buses).
  • Strong understanding of servers, database metrics, and observability.
  • Experience implementing secure, observable, and testable systems.
  • Familiarity with CI/CD pipelines, and deployment tooling (GitHub workflows, CircleCI, etc.).
  • Excellent communication and collaboration skills; able to drive alignment across teams

Preferred Qualifications

  • Experience working on data-intensive SaaS platforms, scalable backend services, or high-throughput data processing systems.
  • Familiarity with event-driven and domain-driven design.
  • Deep understanding of data structures, algorithms, system design, and architectural patterns.
  • Background in leading technical initiatives across multiple teams and contributing to org-level architecture.
  • Strong bias for action and ownership; comfortable making architectural decisions with long-term impact.
  • Experience in mentoring up to SDE 3 engineers and participating in technical hiring loops.

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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About Company

Job ID: 147432467

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