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Your role and responsibilities
Responsible for managing and controlling IT infrastructure related projects, making use of PM disciplines with the project management methods, tools and systems.
Manage Service Management process for Cloud Infrastructure
Build SRE team in India to support global needs
Manage changes to IBM Cloud production infrastructure and implement all change management processes as per ITSM
Track RCAs and associated actions from stakeholders to closure
Required education
Bachelor's Degree
Required technical and professional expertise
At least 5+ years IT project management experience.
Excellent communication skills and a challenge taker who can work under high pressure.
Excellent skills on ServiceNow, Jira, GitHub and other tools used for ITSM
Strong experience working with global teams
Flexible to work across time zones for effective communication with partner labs
Preferred technical and professional experience
Familiar with software engineering and/or Cloud operations
PMP or Agile Project Management certification
Knowledge & familiarity with IBM Cloud
At IBM, we do more than work. We create. We create as technologists, developers, and engineers. We create with our partners. We create with our competitors. If you're searching for ways to make the world work better through technology and infrastructure, software and consulting, then we want to work with you.
Job ID: 117922993
