Introduction
At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You'll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.
Your Role And Responsibilities
- Ensure service reliability, availability, and performance through SLO/SLI-driven engineering.
- Build and maintain monitoring, alerting, and observability systems.
- Manage and improve CI/CD pipelines and deployment automation.
- Automate infrastructure using IaC tools and reduce operational toil.
- Lead incident response, root-cause analysis, and post-mortems.
- Optimize system scalability, performance, and capacity planning.
- Collaborate with development teams to embed reliability into design and operations.
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
- Minimum 1+ years of working experience in applying Site Reliability Engineering (SRE) principles
- Hands-on experience with CI/CD concepts and tools such as Jenkins, Docker, Kubernetes
- Strong knowledge of monitoring and observability frameworks including Prometheus and Grafana
- Experience in Infrastructure as Code (IaC) using Terraform
- Proficiency in basic Python programming and Shell scripting
- Understanding of networking fundamentals and observability concepts
Preferred Technical And Professional Experience
hands on Cloud knowledge
application debugging and troubleshooting
