SRE DevOps Engineer <> PersistentSystems

Key Deliverables

• Maintain and support a highly available production SaaS environment on AWS, ensuring optimal uptime and performance.
• Manage and optimize cloud services including EKS, Kafka, S3, EC2, VPC, Cassandra, and networking components.
• Implement and manage Infrastructure as Code (IaC) using Terraform to ensure repeatable and compliant infrastructure.
• Handle production deployments, upgrades, patching, and release rollouts with minimal downtime.
• Monitor system performance, troubleshoot issues, and ensure high reliability through proactive measures.
• Own backup and disaster recovery strategies, including planning and executing regular DR exercises.
• Participate in 24/7/365 on-call support via PagerDuty, responding to and resolving critical incidents.
• Collaborate effectively across global teams, ensuring smooth operations and communication across different time zones.
• Apply DevSecOps best practices and maintain CI/CD pipelines to enhance security, reliability, and automation.

Essential Requirements

• 6 to 12 years of hands-on experience running and supporting highly available, mission-critical SaaS platforms on AWS.
• Deep expertise in managing and optimizing complex AWS environments including VPCs, EC2, S3, and EKS.
• Strong operational experience with Kubernetes, container orchestration, and distributed systems like Kafka and Cassandra in production.
• Expert-level proficiency in Terraform for infrastructure automation.
• Proven ability to handle production deployments, upgrades, patching, and release rollouts with minimal downtime.
• Experience with observability, alerting, and incident management, including participation in 24/7 on-call rotations.
• Demonstrated expertise in defining, implementing, and validating backup, disaster recovery, and failover strategies.

Preferred Qualifications

• Experience with GitOps workflows and DevSecOps best practices.
• Familiarity with Ansible for configuration management.
• A strong SRE mindset focused on SLIs, SLOs, error budgets, and continuous reliability improvements.