SRE Developer (IAM)

Key Responsibilities:

• Monitoring & Alerting:
• Develop, maintain, and enhance monitoring and alerting systems using Datadog to proactively identify and address potential issues, ensuring optimal system performance.
• CI/CD Pipelines:
• Participate in the design and implementation of CI/CD pipelines using Azure DevOps, enabling automated and reliable software delivery.
• Incident Response:
• Lead efforts in incident response and troubleshooting to quickly diagnose and resolve production incidents, minimizing downtime and impact on users.
• Reliability Initiatives:
• Take ownership of reliability initiatives by identifying areas for improvement, conducting root cause analysis, and implementing solutions to prevent recurrence of incidents.
• Collaboration:
• Collaborate with cross-functional teams to ensure security, compliance, and performance standards are met throughout the development lifecycle.
• On-call Support:
• Participate in on-call rotations and provide 24/7 support for critical incidents, ensuring rapid response and resolution.
• SLOs & SLIs:
• Work with development teams to define and establish Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure and maintain system reliability.
• Documentation:
• Contribute to the documentation of processes, procedures, and best practices to enhance knowledge sharing within the team.

Qualifications:

• Education:
• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Experience:
• Minimum of 4 years of experience in a Site Reliability Engineer or similar role, managing cloud-based infrastructure on AWS with EKS.
• AWS Expertise:
• Strong expertise in AWS services, especially EKS, including cluster provisioning, scaling, and management.
• Monitoring & Observability:
• Proficiency in using monitoring and observability tools, with hands-on experience in Datadog or similar tools for tracking system performance and generating meaningful alerts.
• CI/CD Experience:
• Experience in implementing CI/CD pipelines using Azure DevOps or similar tools to automate software deployment and testing.
• Containerization & Orchestration:
• Solid understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes) and their role in modern application architectures.
• Troubleshooting:
• Excellent troubleshooting skills and the ability to analyze complex issues, determine root causes, and implement effective solutions.
• Scripting & Automation:
• Strong scripting and automation skills (e.g., Python, Bash).
• IaC (Infrastructure as Code):
• Familiarity with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Incident Management:
• Experience with incident management, post-incident analysis, and implementing improvements based on lessons learned.
• Security & Compliance:
• Good understanding of security best practices and compliance standards in cloud environments.
• Communication:
• Exceptional communication skills and the ability to collaborate effectively with cross-functional teams.
• On-call Rotations:
• Willingness to participate in on-call rotations and provide off-hours support when necessary.

Preferred Qualifications:

• Relevant certifications such as:
• AWS Certified DevOps Engineer
• AWS Certified SRE
• Kubernetes certifications
• Experience with other cloud platforms (e.g., Azure, Google Cloud Platform).
• Familiarity with microservices architecture and service mesh technologies.
• Prior experience with application performance tuning and optimization.