SRE Architect

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation At Cvent, we're committed to continuous learning and adaptation—AI isn't just a tool for us, it's part of our DNA. We're looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.

Disclaimer: Beware of Recruitment Scams – Legitimate Cvent recruiting communications will always come from an official [Confidential Information] email.We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information, please visit: https://www.cvent.com/en/notice-recruitment-fraud

About the role:

The Architect is responsible for driving the architecture and design for Cvent's large-scale, Internet-based applications. The Architect will work as a leading member of the Product Development team and, more specifically, the Architecture team to support and enhance the application architecture and the framework. The Architect will frequently be tasked with researching new tools and technologies and asked to come up with recommendations on how they can be used in Cvent applications. The Architect will also be expected to actively participate in design and implementation of projects featuring a high degree of technical complexity and/or scalability and performance implications.

What You Will Be Doing:

• Architect enterprise-level systems emphasizing reliability, scalability, availability, and operational excellence (primarily AWS).

• Define, build, and institutionalize SRE frameworks for SLIs/SLOs, error budgets, reliability scorecards, and AWS Operational Readiness Reviews to meet or exceed reliability, security, and cost-efficiency targets.

• Set technical direction for CI/CD, containerization (Docker, Kubernetes), and IaC (Terraform, CloudFormation); establish organization-wide standards and ensure adoption and compliance across product teams.

• Architect advanced monitoring, observability, and incident management; lead RCAs, blameless postmortems, and continuous improvement using Datadog, Prometheus, Grafana, and ELK.

• Design and roll out AI-powered platforms and processes (e.g., Copilot, ChatGPT, custom AI frameworks) to improve developer productivity, incident response, and operational intelligence.

• Provide deep technical consultation and embedded enablement for product teams, including architectural reviews, operational readiness, reliability training, and documentation (flow/class/sequence/data-flow diagrams, database schemas, component docs, wireframes).

• Create reusable frameworks through hands-on development and testing; guide technology direction, recommend platforms, and steward the Cvent Paved Road with aligned training and staff development.

• Partner with security, IT, and business operations; drive stakeholder alignment, manage technical debt and refactoring, and build support for proposals and solutions.

• Serve as the primary evangelist and mentor for SRE best practices, reliability culture, and technical excellence across divisions.

• Help guide the technology directions by recommending specific technologies to pursue, suggesting training and staff development activities, and monitoring the Cvent Paved Road

• Keep an eye on any increase technical debt and propose remedies and code refactoring

• Work closely with the implementation teams of the various product lines to ensure that architectural standards and best practices are being followed consistently across all Cvent applications

• Stakeholder management with an ability to gain others support for ideas, proposals, projects, and solutions

What You Will Need for this Position:

• Bachelor's degree required; Master's preferred in Computer Science, Computer Engineering, or related field.

• 14+ years in SRE, cloud architecture, or infrastructure roles with significant leadership and organizational impact.

• Deep handson expertise in AWS (multiaccount, multiregion, advanced networking, security, cost optimization); AWS Solutions Architect Professional/Advanced certifications. Multicloud/migration experience a plus.

• Mastery of CI/CD, DevOps toolchains, containerization, and infrastructureascode; proven track record implementing SRE frameworks (ORRs, SLIs/SLOs, reliability reviews) and driving crossteam maturity.

• Exceptional programming in Python/Go (or similar) and systems design; strong troubleshooting and scaling of distributed systems.

• Strong knowledge and practical implementation of AI/automation for operational efficiency and developer productivity.

• Deep experience in security and compliance for regulated industries; ability to design secure solutions aligned to industry best practices.

• Proficiency with relational and NoSQL databases (e.g., PostgreSQL, MySQL, SQL Server, Oracle, Redis, Couchbase, Elasticsearch).

• Excellent communication and influence across executives, architects, engineers, and external stakeholders; ability to articulate complex systems clearly.

• Ability to estimate work, partner with Project Managers on tasklevel plans/proposals, and deliver predictably.

• Selfmotivated, operates with minimal supervision; publishes/speaks or contributes to open source in SRE/DevOps/reliability.