Sr User Experience Architect

UX Strategy and Leadership

Define and implement the UX strategy for complex digital platforms.

Translate business objectives and user insights into actionable design strategies and measurable

outcomes.

Conduct competitive benchmarking to identify opportunities and set experience standards.

Define UX success metrics and KPIs to measure usability, engagement, and overall experience

quality.

Integrate UX strategy into Agile workflows to support continuous improvement and rapid iteration.

Establish and maintain accessibility guidelines, ensuring inclusive and compliant designs.

Lead design critiques, UX reviews, and A/B tests to validate hypotheses and improve user

experience.

Implement UX governance and DesignOps practices to ensure consistency and design quality.

Job Description

Research and User-Centred Design

Conduct user research, discovery sessions, and usability testing to understand user needs and pain

points

Perform heuristic evaluations and leverage data analytics, insights, and user feedback to drive

design decisions.

Turn qualitative and quantitative findings into models, personas, task analyses, and measurable

KPIs, validating with prototypes of increasing fidelity.

Develop detailed end-to-end user journey maps and personas to visualize and optimize

experiences.

Define clear information architecture (IA) and navigation models for seamless interaction.

Design taxonomies, navigation models, and content hierarchies to help users find information and

complete tasks across modules.

Define interaction patterns, states, and flows for multi-step, multi-role scenarios including edge

cases, error handling, and accessible behaviors.

Map domains, entities, and relationships, aligning UX models to backend structures and constraints

while keeping complexity hidden from users.

Create wireframes, flows, prototypes, and interaction models that align with both user needs and

business goals.

Design for product scalability, flexibility, localization, and long-term usability.

Plan for scalability, localization, permissions, and large data volumes, ensuring resilience, offline

support, and progressive enhancement.

Embed accessibility standards, regional regulations, and risk controls into complex workflows with

• sensitive data.