Sr Transctn Procng Off

Mphasis

2-4 Years

India

Posted 10 hours ago

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Job Description

Job Description

Who are we looking for

L 3 level Senior Transaction Processing Executive/Officer – to process the Capital Market – Advisor Service – Cash Management documents for a Non-Voice BPS account (US Client).

Technical Skills

Excellent MS Office skills – MS Excel, Power Point, Excel Macros and E Mail Drafting
Good Typing Speed of 28 WPM with >=95% accuracy
Excellent Communication skills – to attend Client Calls, Onshore Training etc

Process Skills

Good and sound knowledge of Capital Market Concepts – preferably US Stock Market
Expert Knowledge on Processing of Cash Management Transactions of Securities – Receipts, Disbursements, High Value securities processing, Verification, analyzing documents and providing Updates to Brokerage Advisors of their requests.
Sound knowledge on Review and Verification process of Cash management activities of Advisors
Knowledge of Handling High value Transactions
Reports making, Escalation Handling , Process Update sharing
100% Accurate work required as Errors will have Financial impacts from Client and their Customer side.

Behavioral Skills

Strictly US Shift Working Hours – should be flexible to do Over Time duty if required.
Punctual and adherence to attendance and Leaves
To report to Team Lead and follow the Instructions and the HR Policies as per Company

Certification

Education: 12 + 3 Degree Education is mandatory – B Com, BBA and BBM Graduates preferred, however Candidate with good work experience (similar BPO field and domain) but with other Specialization will also be looked into.
Additional Certification on Stock Market Subjects is added advantage.
No Engineering / Tech Graduates

Experience Requirements

Candidate should have minimum 2 to 3 years work experience in similar BPO field – preferable from Banking and Capital Market Domain (primary preference)
Should have handled Cash management Processing in previous organization.

Expected Competencies

Interpersonal Effectiveness: Candidate should be a team player and demonstrate required aptitude and attitude towards work and the Team.
Service Orientation: Candidate should be Customer Centric and committed to deliver the best to Customers and the Business.