Job Summary
Introduction
At NIIT, we're transforming the way the world learns, for the better. That's why the world's best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.
Link for our website: About NIIT MTS
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Job Overview
The Senior Training Coordinator – Multilingual is responsible for managing end-to-end training administration for global clients across regions (EMEA, APAC, NAM). This role ensures seamless coordination of training programs, effective stakeholder communication, and high-quality delivery while supporting multilingual requirements. The position focuses on operational excellence, SLA adherence, and enhanced learner experience.
Roles And Responsibilities
- Manage end-to-end training coordination (scheduling, enrollment, logistics, and execution)
- Support multilingual training delivery across global regions
- Act as a point of contact for clients, trainers, and internal stakeholders
- Handle learner communications, queries, and escalations
- Coordinate with vendors, trainers, and delivery teams for smooth execution
- Manage LMS activities (course setup, enrollments, tracking, reporting)
- Prepare reports, dashboards, and training metrics
- Identify process improvements to enhance efficiency and learner experience
- Strong experience in training coordination or learning operations
- Multilingual capability (preferred: French, Spanish, German, Japanese, etc.)
- Proficiency in LMS platforms and MS Excel/PowerPoint
- Excellent communication and stakeholder management skills
- Strong organizational and multitasking abilities
- Analytical mindset with attention to detail
- Ability to work in a global, fast-paced environment
Educational Qualification
- Bachelor's degree required
Experience
- 1.5 to 2 years of experience
