Sr. Technical Program Manager, AFT OB&Flow

Amazon Music

India

7-9 Years

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Posted 15 hours ago
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Job Description

Description

About Amazon Fulfillment Technology (AFT):

Amazon Fulfillment Technology (AFT) builds the software systems that power Amazon's global fulfillment network - from the moment inventory enters a fulfillment center to when it ships to customers. Our systems orchestrate millions of decisions daily across receiving, stowing, picking, packing, and shipping, enabling Amazon to deliver on its customer promise at unprecedented scale. AFT operates across multiple geographies and supports diverse building types including traditional FCs, sortable centers, robotics sites, 3PL facilities, and regional distribution centers (rDCs).

About the Routing team:

The Routing team within AFT owns the Inbound Routing Platform (IRP) - the decision engine that determines how items are routed when they arrive at a fulfillment center. This includes decisions like whether an item should be stowed, crossdocked, transshipped, or directed to a specific process path. The team builds and operates critical services including IRP, ASINP (ASIN Profiling), PUREX (codified expansion workflows), DAN (Dynamic ASIN Negotiation - optimizes floor placement recommendations for pick-to-rebin eligibility), and IPSA (Inventory Placement Strategic Analysis - provides ASIN velocity predictive data to enable smarter routing and stow decisions). The team is also driving the migration to Unified Routing Platform (URP) - a next-generation architecture that consolidates routing logic across the network.
The team operates globally, supporting site launches, new building type configurations (including rDCs), and real-time routing decisions at scale. We are based in Bangalore and work closely with partner teams in Receive, Flow, SCOT, and Operations.

Key job responsibilities
. Program Management: Own and drive the end-to-end delivery of Inbound Routing programs - from requirements gathering through launch and post-launch stabilization. Manage dependencies across multiple teams (SCOT, Receive, Operations, CIP, Flow).
. Site Launch & Expansion: Lead the routing configuration and enablement workstream for new site launches (FCs, rDCs, 3PL buildings). Coordinate with Operations, Site Launch, and partner tech teams to ensure IRP is configured and validated on schedule.
. Platform Migration: Drive the technical program for migrating from legacy routing services (IRP, ASINP) to Unified Routing Platform (URP), managing risks, stakeholder alignment, and cutover planning.
. Operational Excellence: Establish mechanisms for tracking routing configuration requests (MCMs), SLA adherence, and escalation management. Own metrics and reporting for the Routing team's delivery cadence.
. Inventory Placement & Floor Optimization: Manage the DAN and IPSA programs - driving pilot expansions, measuring P2R (Pick-to-Rebin) eligibility uplift, and coordinating the evolution toward SuperDAN (multi-unit, batch-level planning). Track experiment results and partner with Science teams on model improvements.
. Stakeholder Management: Serve as the primary point of contact for cross-functional partners (Receive, CIP, Flow, SCOT RDC Tech) on routing-related programs. Communicate status, risks, and decisions clearly to leadership.
. Process Improvement: Identify and drive automation opportunities in routing configuration workflows (building on PUREX and similar tools) to reduce manual effort and improve expansion velocity.

Basic Qualifications

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

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