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Sr Systems Engineer

altera digital health
3-5 Years
Pune, India

This job is no longer accepting applications

Job Description

Position Summary

  • undefined

Key Responsibilities

Technical Expertise

  • In-depth knowledge of Altera EHR solutions and healthcare industry workflows.
  • Expertise in Windows Servers, MS SQL Server, Azure Cloud, networking, and security.
  • Hands-on experience with database management, demonstrating strong troubleshooting and communication skills.
  • Proficiency in Virtualization, Cloud Computing, Server Administration, and related technologies.
  • Deploy SSL certificates and conduct post-patching validations.
  • Troubleshoot issues related to IIS, application pools, and resource utilization (CPU, memory, disk).
  • Develop and execute PowerShell scripts, analyze results, and troubleshoot as needed.
  • Perform requirement gathering and technical assessment of inventory.
  • Propose hardware and software requirements following deployment guidelines.
  • Create detailed runbooks for each environment to ensure operational efficiency.
  • Conduct root cause analysis and assess single points of failure.
  • Consistently meet or exceed organizational utilization targets.

Software Support and Development

  • Deliver thorough software support focused on diagnosing and resolving issues.
  • Collaborate with product support and development teams to triage and resolve known application bugs.

Customer-Centric Approach

  • Anticipate and address client needs, delivering tailored solutions and high-quality services.
  • Define and manage client expectations through effective questioning and collaboration.
  • Build trust by addressing issues transparently and presenting actionable recommendations.
  • Maintain professionalism and manage client relationships throughout the project lifecycle.

Task and Team work

  • Define, prioritize, and execute tasks to meet project deadlines effectively.
  • Collaborate with cross-functional teams within the organization to ensure project success.

Communication Skills

  • Articulate technical ideas and solutions clearly to both technical and non-technical audiences.
  • Uphold a customer-first mindset while maintaining professionalism in communication.
  • undefined

Qualifications

Academic and Professional Requirements:

  • Bachelor's degree in engineering, Computer Science, or a related field (preferred).
  • Equivalent experience or relevant certifications will also be considered.

Experience

  • 3–5 years of experience in technical support, software upgrades, deployments, or related domains.
  • Proven expertise in SQL and database management.
  • Strong client-facing skills with a track record of managing critical and complex environments.
  • Experience in Healthcare IT, particularly with clinical acute/ancillary products, is advantageous.
  • undefined

Travel Requirements

  • Occasional travel to client sites for business needs.

Working Arrangements

  • Flexibility to work in shifts, including after-hours and on-call support.
  • Standard office environment with minimal exposure to health or safety risks.
  • undefined

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Healthcare It
Employment Type:
Full time

Job ID: 152082115

Last Updated: 19-08-2026 05:56:03 PM
Homejobs in PuneSr Systems Engineer

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