Ensure the reliability and continuous operation of AT&T's Mobility 4G Evolved Packet Core and 5G Mobility Core, through 24x7 technical support, fault and performance management, and comprehensive understanding of end-to-end services. Primary area of responsibility: Mobility Control Plane Break/Fix (MME, AMF, DRA, SCP, MIND, HSS, UDR, etc.)
Typical responsibilities may include some or all of the following:
- Troubleshooting and Issue Resolution: Diagnose network problems, provide technical support, manage incidents, coordinate root cause analysis, restore service, and solve Tier 2 issues.
- Network Monitoring and Maintenance: Monitor network performance, perform routine maintenance, optimize operations, and proactively maintain system configurations using alarm and KPI monitoring.
- Configuration and Deployment: Configure network devices, deploy network solutions, manage configurations, and implement vendor/IT fixes or design changes.
- Collaboration and Coordination: Work with teams, coordinate with vendors, support projects, collaborate with business partners in DevOps, and interact with customers.
- Documentation and Reporting: Maintain documentation, create technical and process documentation, review and interpret technical and vendor specifications, and generate reports.
An experienced professional with in-depth knowledge, applying organizational practices to resolve moderately difficult problems. Works with independent judgement on expansive projects with minimal supervision, implementing policy changes to improve functions. Actions impact efficiency costs, schedules and client relationships. Interacts primarily within the department and with General Managers and above across various teams.
Supervisory: No.
Handles more complex network issues, performing root cause analysis, and working on the implementation of vendor/IT fixes or design changes.
Bachelor's degree (BS/BA) desired.
2+ years of related experience. Certification is required in some areas.
Working Experience With Unix/Linux Skills (pref. RedHat/Ubuntu)
Weekly Hours:
40
Time Type:
Regular
Location:
Bangalore, India
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
