Sr. Specialist IT Tech lead planning

Your Role at Vantive

We are seeking a Senior Specialist, IT Tech Lead planning to serve as a Technical Lead, responsible for ensuring supply chain planning global application meet business requirements and remain in a steady state throughout it's lifecycle. This role requires hands-on experience with supply chain planning application such as Rapid Response.

As the Sr Specialist, IT Tech Lead planning you will:

• Support regional US/Canada Demand and supply planning team to develop a business process design that leverages Rapid Response capabilities; Providing high levels of customer service.
• Help ensure that supply chain data, planning models, integrations, and workflows operate accurately and efficiently in Kinaxis global application. Identify opportunities to improve planning accuracy, system performance, automation, and user experience for better adoption of the tool.
• Lead system testing execution and change management in a regulated and non-regulated environment.
• Oversee system maintenance, upgrades, defect tracking, and issue resolution in collaboration with IT and business teams.
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Open to applicants across the country, this is a remote position

What You'll Be Doing

System Ownership & Governance

• Implement solutions that align with business needs and regulatory requirements.
• Maintain system documentation, including functional requirements, technical design specifications, validation plans, and change control records.
• Ensure systems remain in a validated state throughout their lifecycle.
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Technical Solution Design

• Gather, analyze, and document technical requirements, workflows, and process improvements.
• Translate business and functional requirements into technical specifications.
• Collaborate with IT teams to develop and deploy configurable solutions in Rapid Response.
• Ensure solutions are scalable, compliant, and aligned with Vantive's Digital Transformation strategy.
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Validation, Testing & Compliance

• Develop and execute test scripts, UAT scenarios, and validation plans for new implementations and system changes.
• Manage risk assessments, audits, and regulatory inspections related to system validation and compliance.
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System Maintenance, Enhancements & Issue Resolution

• Oversee system upgrades, patches, and maintenance, recommending enhancements as needed.
• Manage issue triage, root cause analysis, and resolution for system defects.
• Work closely with business process owners to ensure applications align with operational needs.
• Coordinate with vendors and internal teams for system support and enhancements.
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What You'll Bring

The ideal candidate should have a strong technical foundation with hands-on experience in enterprise application support, configuration, and deployment.

Key Technical Competencies Include

• Kinaxis Configuration: Configure planning workbooks, worksheets, alerts, scenarios, schedule task, scorecards, automation chain and dashboards in Rapid response.
• Data Integration: Support the integration of data from ERP systems such as JDE or Oracle into Kinaxis using available integration mechanisms and interfaces.
• Data Modelling: Work with supply chain data, hierarchies, measures, calculations, attributes, and planning logic.
• Technical Development: Build or maintain calculations, filters, queries, data transformations, and automation workflows supported by the Kinaxis environment.
• Cloud & Infrastructure: Knowledge of AWS or Azure, including experience with deploying, configuring, and maintaining applications in a cloud environment.
• Application Deployment & Support: Familiarity with system integrations, web services (APIs), and troubleshooting production issues. Investigate data discrepancies, integration failures, calculation errors, performance issues, and planning exceptions.
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Qualifications & Experience

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 5+ years of experience in Supply Chain Planning applications, business systems analysis, or enterprise systems
• 2+ years of hands-on experience with Kinaxis Rapid Response/Maestro, including Demand Planning and Supply Planning modules
• Strong knowledge of Kinaxis platform Data modeling concepts (table structures, linkages, configuration)
• Ability to develop and execute test scripts, validation plans, and system documentation
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Preferred Qualifications

• Certification in Kinaxis Author Level 1, Administrator Level 1 and Integration Level 1
• Experience with AWS, Azure, or cloud-based environments.
• Basic project management experience (Agile, Waterfall, or hybrid methodologies).
• Strong problem-solving and analytical skills to address complex system issues.
• Excellent communication and stakeholder management skills.