Job Description
P3 Sr. Solution Consultant Workforce Management
About Us: UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike.
Role Overview: As a Sr. Solution Consultant at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.
Key Responsibilities
Requirement Assessment: drive requirement assessment workshops independently.
Solution Design: Provide optimal solutions addressing customer requirements and business needs, within the product boundaries. Guide the customer on best practices and recommend process changes as required, aligned with customer business goals
Documentation: Create requirements specification documents and get customer approvals
Build and Configuration: Configure the solution as per requirements and ensure comprehensive unit testing
Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
Effective Communication: Effectively communicate technical concepts and solution approaches to customer project team in a simple language. Good listening skills is required
Client Management: Foster strong relationships with client Project teams and ensuring high levels of client satisfaction.
Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.
Travel: Travel up to 25% may be required to meet with clients and support project implementations.
Working in shifts may be required to support global customers
Qualifications
Education: Bachelor's degree or equivalent in Computer Sciences or a related field.
Experience 6 to 10 yrs years of overall experience
5+ years relevant WFM experience implementing or supporting enterprise software applications (UKG ProWFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).
Knowledge of product implementation lifecycle is required
Relevant experience as a consultant in a similar application environment is desirable.
Skills
WFM Domain knowledge. Thorough understanding of business, process, and technology relating to workforce management is a must.
Experience in requirement gathering, solution designing, implementing, and configuring UKG/similar WFM products is a must.
Experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave is a must.
Knowledge of Advanced Scheduling and Activities is an advantage
Prior experience in supporting functional testing, integration testing, and UAT is required.
Ability with collaborate with extended project team members independently
Excellent verbal and written communication skills.
Ability to map customer requirements against a techno-functional solution.
Ability to manage the customer expectations within the solution scope agreed as per SOW
Recommend industry best practices and solution best fit for a SaaS product
If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!
