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Sr. Software Engineer - Service Now ITSM Job

4-6 Years
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Job Description

Job Description :

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hireService Now ITSM Professionals in the following areas :

Years of Experience - 4+ years

Location - Pune

Strong understanding of monitoring & observability concepts

  • Hands-on with at least 2 tools:
    • Preferred - SCOM / AppDynamics / Datadog / New Relic/ Zabbix/ AWS CloudWatch etc.
  • Experience with event management & alert handling
  • Strong integration experience (APIs, REST, data pipelines)

ServiceNow & ITOM

  • Experience with:
    • ServiceNow Event Management
    • ITOM (preferred but not mandatory)
  • Understanding of CMDB and CI relationships

Data & AIOps

  • Basic to intermediate knowledge of:
    • AI/ML concepts (anomaly detection, clustering, prediction)
  • Exposure to:
    • OpenSearch / Elasticsearch

Infrastructure

  • Understanding of:
    • Linux / Windows servers
    • Networking basics
    • Application architectures

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

  • Flexible work arrangements, Free spirit, and emotional positivity
  • Agile self-determination, trust, transparency, and open collaboration
  • All Support needed for the realization of business goals,
  • Stable employment with a great atmosphere and ethical corporate culture

More Info

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About Company

YASH Technologies is a customer-centric transformational global IT solutions and services partner. We have a proven track record in delivering battle-tested consulting, technology, and outsourcing services to address our clients&#8217&#x3B; evolving digital transformation challenges. We harness business-centric, innovative frameworks and solutions to help clients achieve unprecedented performance levels and revenue growth at optimized costs. Recognized as one of the fastest-growing IT services firms globally, YASH has complemented its robust organic growth with strategic &#8216&#x3B;tuck-in&#8217&#x3B; acquisitions. When it comes to our vision, mission and values, YASH is focused on building long-term relationships and working with clients as an extended team. Our customer-centricity and value system has helped us gain the trust of our clients globally.

Job ID: 148428593

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Pune, India

Skills:

ScomAWS CloudWatchDatadogNetworking BasicsElasticsearchApisITOMZabbixNew RelicAppdynamicsRESTLinuxCmdbWindows ServersClusteringmonitoring observability conceptsEvent Managementdata pipelinesML conceptsServiceNow Event Managementanomaly detectionOpenSearchalert handlingCI relationshipspredictionAiApplication architectures