Sr Site Reliability Engineer

Powering the world's payments ecosystem

ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Sr Site Reliability Engineer in Pune, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!

Job Summary:

The Sr Site Reliability Engineer is embedded directly with our product teams, working closely with them todesign, code, test, run, and evolve the systems that help people around the world make payments. Works closely with ACI teams to drive adoption of modern reliability practices like SLOs, error budget policies,actionable alerts, follow-the-sun on-call, incident retrospectives, chaos testing, and end-to-end ownership.

Job Responsibilities:
. Design, develop, deploy, and motivate the creation of software and systems to increase productreliability and organizational efficiency.
. Guide reliability practices through the entire software development lifecycle through activities likearchitecture reviews, code reviews, creating platforms and frameworks, capacity planning, andchaos testing.
. Maintain service health through monitoring and follow-the-sun incident response.
. Improve service reliability through blameless post-incident reviews and using code to prevent orrespond to problem recurrence.
. Perform other duties as assigned
. Understand and adhere to all corporate policies to include but not limited to the ACI Code ofBusiness Conduct and Ethics.

Knowledge, Skills and Experience required for the job:
. BE degree in Computer Science, related technical field, or equivalent practical experience.
. Experience in data structures, database systems, algorithms, and software design.
. Experience writing code in Java, Go, Shell, Python, or a similar language.
. Experience in data structures, algorithms, and software design.
. Ability to debug, optimize code, and automate routine tasks.
. Practical knowledge with RDBs (such as PostgreSQL, Oracle), NoSQL KV stores (such as
Cassandra) and messaging systems (such as Kafka, RabbitMQ and MQ)
. Strong interest in SRE topics like SLOs, resilience, scaling, performance, and more
. 8+ years of relevant experience.

Preferred Knowledge, Skills and Experience needed for the job:
. Previous experience in an SRE or Production Engineering role
. Experience with a globally distributed team
. Takes initiative to solve problems using a scientific approach
. Applies appropriate new technologies and processes
. Skilled in providing substantial feedback on distributed system designs
. Collaboration skills

Work Environment:
. Hybrid work model (3 days in-office)
. Collaborative team
. Prolonged periods of sitting at a desk and working on a com

Core Capabilities:

We seek colleagues who embody our core capabilities - these shape our culture and enable us to make a meaningful impact together:

• Ensure Accountability:holding self and others accountable to meet commitments.

• Drives Results:consistently achieving results, even under tough circumstances.

• Customer Focus:building strong customer relationships and delivering customer-centric solutions.

• Cultivate Innovation:creating new and better ways for the organization to be successful.

• Collaborates:building partnerships and working collaboratively with others.

• Courage:stepping up to address difficult issues, saying what needs to be said.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem To learn more about ACI Worldwide, visit our web site at

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