Sr Servicenow Developer with ITSM and CSM (Immdiate Joiners)

Sr Servicenow Developer with ITSM and CSM

Hyderabad, Pune

Fulltime

Primary Skills Required ServiceNow, ITSM, CSM

Job Description

You will be responsible for designing developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience.

Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM and CSM Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture

Supporting the iterative configuration of the ServiceNow application, engage stakeholders to conduct reviews through joint design sessions

Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the Application build into production

Forging strong relationships with both the clients and project teams that will contribute to your growth and development

Basic Qualifications:

Experience in ServiceNow implementations and optimizations

Experience in the delivery and implementation of ServiceNow ITSM core module

Experience in ITSM and CSM Pro.

Experience in Now Assist and Virtual Agent configurations.

Experience developing implementation plans in ServiceNow

Knowledge of HR functions, processes, and best practices will be preferred

Preferred Qualifications:

Experience in Project Management

Experience with a full ITSM, and CSM suite implementation

Job Requirements

Minimum 8+ years of ServiceNow development experience.

Strong knowledge of JavaScript.

Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.

Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.

Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.

Experience in agile development environments.

Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements.

Excellent communication and presentation skills

Regards,

Mayank Aggarwal | Team Lead

KK Software Associates LLC

8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070

Direct: +1945-224-1534 | India: +91 931-349-7076 | Fax: (614) 413-3428

Email: [Confidential Information]

Web:www.kksoftwareassociates.com