Sr, Service Desk_EDl

neurealm

4-6 Years

Not Disclosed

Chennai, India

Posted 12 hours ago
Be among the first 10 applicants

Job Description

Job Posted On

08-10-2026 13:07:23

Job Code

Job_304813

Experience Required

4 - 6 years

Location

Chennai, Tamil Nadu, India (CHN)

Job Summary

Job Description

Excellent oral & written communication
Knowledge in Windows AD
Knowledge in Exchange Server / Office 365
Knowledge in Entra and Endpoint manager
Cross functional Knowledge in MAC with Windows Domain
Knowledge in User Permissions / Access Restriction for Domain Accounts
Ensure 100% availability of resources as per SOW
Standardize the Service Desk operations and implement best practices

Primary Skills (Preferred)

Knowledge in Troubleshooting OS / Hardware related Issues
Knowledge in Troubleshooting Application Related issues
Knowledge in Remote Support for Windows / MAC users with appropriate Tools
Knowledge of MS Office products (word, excel, PowerPoint, Outlook)

Secondary Skills (Preferred)

Knowledge in Mac OS / Application Troubleshooting

More Info

Job Type:

Permanent Job

Industry:

Other

Employment Type:

Full time

Key Skills

Troubleshooting Application Related issues

Endpoint manager

User Permissions Access Restriction for Domain Accounts

Troubleshooting OS Hardware related Issues

Remote Support for Windows MAC users

Entra

Mac OS Application Troubleshooting

Windows Ad

Exchange Server

Office 365

About Company

Last Updated: 10-10-2026 08:34:58 PM

5-7 yrs

Chennai, India

Skills:

Windows Ad, Office 365, Exchange Server, Macos, Troubleshooting Application Related issues, Troubleshooting OS Hardware related Issues, Remote Support for Windows macOS users, Access Restriction, Endpoint, User Permissions, Entra, Jamf pro

2-4 yrs

Chennai