Job Description
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Location
Navi Mumbai
Requirement
BE/ IT Engineering/ MCA/ M Tech
Experience
3+yrs in Customer Success
Send Your CV To
[Confidential Information]
Job Description
Department:
Customer Success
Role& Responsibilities:
L2 Engineer well experienced with Server security/ Data canter and Endpoint (AV) security
At least 1 years experience with Implementation and L2 support for Trend Micro products - Apex one, Deep Security , Email Security , Web security, EDR / XDR
Ability to work with our core team and conduct Demos and travel onsite POC - Proof of value for Trend Micro Products
Experience with Support critical security infrastructure, handling escalation
Handle Incidents and malware outbreaks and work with our IR team
Reasonable communication and documentation skills - self driven with a sense of responsibility and initiative
Reporting - Ensure appropriate and timely reporting to all stakeholders for any activity - PoC . Implementation undertaken
Prepare and submit Daily, Weekly and Monthly reports
Constant learning - with Ability to keep oneself constantly updated with products and technologies
Apply Now
Location
Navi Mumbai
Requirement
BE/ IT Engineering/ MCA/ M Tech
Experience
3+yrs in Customer Success
Send Your CV To
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