Sr. Salesforce Techno Functional Consultant/ Salesforce Architect

About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&Atransitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, & India and with the team of 250+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website: cloudlabsit.com

LinkedIn: CloudLabs Inc

Email us: [Confidential Information]

What we offer:

• We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
• Flexible remote work.
• Competitive pay package.
• Attractive policy, medical insurance benefits, industry leading training.
• Opportunity to work remotely is available.

Experience Required: Minimum 7-9 Years of relevant experience.

Job Location: India

Job Type: Remote

Job Summary:

We are seeking an experienced and dynamic Senior Salesforce techno functional consultant/ Salesforce Architect. The ideal candidate will have strong expertise in Sales Cloud, Service Cloud, Experience Cloud exposure and good to have Field Service.

Key Responsibilities:

• Collaborate directly with business stakeholders and customers to understand requirements and translate them into technical solutions
• Prioritize tasks, manage deliverables, and ensure timely execution of projects
• Design and implement scalable Salesforce solutions using best practices
• Provide technical guidance in Salesforce configurations, customizations, and integrations
• Participate in architecture discussions and contribute to solution design
• Ensure code quality through reviews and adherence to development standards
• Handle customer communications, including requirement discussions, demos, and issue resolution
• Support deployment activities and post-production support

Required Skills &Qualifications Strong hands-on experience in:

• Salesforce Sales Cloud
• Salesforce Service Cloud
• High-level exposure to Field Service (FSL) Proficiency in:
• Apex, Lightning Web Components (LWC), Aura (optional)
• SOQL/SOSL, Flow Builder
• Experience with integrations (REST/SOAP APIs)
• Strong understanding of Salesforce data model, security, and sharing rules

Leadership & Soft Skills:

• Excellent customer handling and stakeholder management skills
• Strong prioritization and task management abilities
• Ability to work in a fast-paced, agile environment
• Strong communication and problem-solving skills

Preferred Qualifications:

• Salesforce certifications (e.g., Platform Developer I/II, Sales Cloud Consultant, Service Cloud Consultant)
• Experience in Agile/Scrum methodologies
• Exposure to DevOps tools (Copado, Gearset, etc.) is a plus

Additional Skills (Good to Have):

• Knowledge or exposure to Agentforce
• Experience with Salesforce Field Service (FSL) implementations
• Knowledge of CI/CD pipelines and version control systems (Git)
• Prior experience in customer-facing roles