Sr. Sales Manager

About the Role:

We are seeking a highly motivated and experienced Tele sales Manager to lead our tele sales operations across Banglore and multiple locations of South. The ideal candidate will have a strong background in managing large sales teams (80+ associates), excellent leadership skills, and a proven ability to drive performance using data insights and sales metrics.

Roles and Responsibilities:

Lead and manage telesales teams across multiple locations

Drive sales targets and ensure high team productivity and performance

Monitor daily/weekly/monthly performance metrics and take data-driven decisions

Design and implement sales processes, scripts, and campaigns for various products/services

Collaborate with training and quality teams to ensure consistent performance and development

Motivate and mentor team leaders and associates to achieve KPIs

Prepare and present reports, forecasts, and insights to senior management

Use CRM tools and dashboards to track progress and identify improvement areas

Drive hiring, training, and onboarding of telesales associates as needed

Qualifications:

5+ years of experience in tele sales or inside sales preferred, with 3+ years in a managerial role

Proven experience managing large teams (80+ associates) across multiple locations

Strong analytical skills; ability to make data-backed decisions

Hands-on experience with sales CRMs and performance dashboards

Excellent communication, leadership, and people management skills

Strong problem-solving ability and a result-oriented mindset

Bachelor's degree required; MBA is a plus.

Preferred experience in FinTech, Insurance, or BPO sectors

Ability to thrive in a fast-paced, high-pressure environment

Fluent in English and regional languages