Sr.Sales Engineer/Back office

Company Description GMP MachPro is a specialized manufacturer with over 18 years of experience in liquid, powder, and solid dosage machinery technologies for the pharmaceutical and related industries. The company focuses on internationally accepted quality standards and a customer-centric approach to ensure reliable, high-performance solutions. Its product portfolio includes wet granulation machines up to 800 kg, liquid filling lines up to 250 bottles per minute, dry syrup filling lines up to 200 bottles per minute, and liquid manufacturing plants up to 5000 liters. GMP MachPro also provides ointment manufacturing plants up to 1000 kg, supporting end-to-end production needs. Applicants can learn more about the company's products and services at www.gmpmachpro.com or by contacting the listed email addresses.

Role Description The Sr. Sales Engineer/Back Office role is a full-time, on-site position based in Ahmedabad. This role is responsible for supporting the sales cycle by preparing technical proposals, quotations, and tender documents for liquid, powder, and solid dosage machinery. The position involves collaborating with clients to understand technical requirements, providing product demonstrations (in coordination with the field team), and offering pre-sales and post-sales technical support. The Sr. Sales Engineer/Back Office professional will manage customer inquiries, maintain accurate records in CRM or internal systems, and coordinate with production, service, and logistics teams to ensure timely order execution. The role also includes preparing sales reports, assisting with documentation, and contributing to continuous improvement of sales processes and customer satisfaction.

Qualifications

• Strong Sales Engineering and technical understanding of industrial or pharmaceutical machinery.
• Experience in Sales and Customer Service, with the ability to manage inquiries, follow-ups, and relationship-building.
• Technical Support and troubleshooting skills to assist customers and internal teams with machinery-related queries.
• Effective Communication skills, both written and verbal, for preparing proposals, documentation, and client interactions.
• Bachelor's degree or diploma in Mechanical, Electrical, Industrial, or related engineering field preferred.
• Prior experience in pharmaceutical machinery or capital equipment sales is an advantage.
• Proficiency with MS Office and familiarity with CRM or ERP systems.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment.