Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Senior Research Associate, Strategic Engagement & Solutions Management
Role Summary
This role helps turn complex data into clear, actionable insights that support strategic decisions across the organization. Based in Chennai, India, this is a hybrid position that combines collaborative in-office work with flexibility. The Senior Research Associate will conduct extraction and analysis of data, identify patterns and insights, and support stakeholder needs through structured research and reporting. This position will report to the Operations Manager.
Team Summary
The Strategic Engagement & Solutions Management team focuses on supporting business decisions through research, analysis, and insight generation. The team partners with internal stakeholders to evaluate information, identify opportunities, and support operational and strategic initiatives.
Essential Job Responsibilities
- Extract data from internal systems and source files to support research and analysis requests.
- Analyze large and complex datasets to identify trends, patterns, and key business insights.
- Develop concise summaries, reports, and presentations that translate findings into actionable recommendations.
- Partner with cross-functional stakeholders to understand business questions and define analysis needs.Validate data accuracy, completeness, and consistency before sharing results.
- Interpret business performance metrics and operational information to support strategic engagement initiatives.Support ongoing research efforts by building repeatable analysis approaches and maintaining organized documentation.
- Apply AI-enabled tools where available to streamline data review, improve productivity, and support faster insight generation while using human judgment to confirm accuracy and relevance.Track requests, deliverables, and outcomes to ensure timely and reliable support for business needs.
Additional Job Responsibilities
- Assist with ad hoc analysis and special projects as needed.Collaborate with team members to improve reporting processes and analysis methods.
- Contribute to continuous improvement efforts related to data handling and insight delivery.Maintain working knowledge of relevant business processes and reporting practices.
- Help prepare materials for internal discussions, reviews, and presentations.Coordinate with stakeholders to clarify requirements and priorities.
- Support knowledge-sharing within the team through documentation and process notes.
Expected Education & Experience
- Bachelor's degree in Business, Statistics, Economics, Data Analytics, or a related field, or equivalent practical experience.
- 4 to 7 years of experience in research, analytics, reporting, business analysis, or a related role.
- Experience with data extraction, in-depth analysis, and insight generation.
- Proficiency in SQL for querying, validating, and analyzing data.
- Experience working with structured datasets and turning findings into clear recommendations.Ability to communicate analytical findings clearly to both technical and non-technical audiences.
- Experience supporting cross-functional stakeholders in a business or operations environment.Ability to manage multiple priorities and deliver accurate work within deadlines.
About Athenahealth
Our vision:In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture:Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment:Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What We Can Do For You
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces —
some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
