Job Summary
Join our dynamic team as a Sr. Quality Engineer where you will leverage your expertise in Facets and EDI standards to ensure the highest quality of our healthcare solutions. With a hybrid work model and a focus on innovation you will play a crucial role in enhancing our claims and billing processes. Your contributions will directly impact our mission to provide efficient and reliable services to our clients.
Responsibilities
- Oversee the quality assurance processes for Facets claims and billing systems to ensure seamless operations.
- Provide expert analysis and testing of EDI standards to maintain data integrity and compliance.
- Collaborate with cross-functional teams to identify and resolve quality issues in a timely manner.
- Develop and implement test strategies that align with project goals and client requirements.
- Conduct thorough reviews of system specifications and technical documentation to ensure accuracy.
- Utilize automated testing tools to enhance efficiency and coverage of quality assurance activities.
- Monitor and report on quality metrics to drive continuous improvement initiatives.
- Facilitate communication between technical teams and stakeholders to ensure alignment on quality objectives.
- Lead root cause analysis efforts to identify and address underlying issues affecting system performance.
- Ensure adherence to industry best practices and company standards in all quality assurance activities.
- Support the development and maintenance of quality assurance documentation and processes.
- Engage in ongoing learning and development to stay current with emerging technologies and methodologies.
- Contribute to the overall success of the company by delivering high-quality solutions that meet client needs.
Qualifications
- Possess a strong background in Facets claims and billing systems with hands-on experience in quality assurance.
- Demonstrate proficiency in EDI standards and their application in healthcare environments.
- Exhibit excellent analytical skills and attention to detail in identifying and resolving quality issues.
- Have experience in automated testing tools and methodologies to enhance testing efficiency.
- Show capability in collaborating effectively with cross-functional teams to achieve quality objectives.
- Display strong communication skills to facilitate clear and effective information exchange.
- Bring a proactive approach to continuous learning and improvement in quality assurance practices.
