What You Will Do
The Sr. Quality Analyst supports the planning, execution, and delivery of multiple projects within a program. This role works closely with senior program managers, cross-functional teams, and stakeholders to ensure projects are delivered on time, within scope, and aligned with business objectives. It is an excellent role for individuals looking to grow into a full program or project management career.
How You Will Do It
- Support end-to-end delivery of multiple operational from intake to closure.
- Build and maintain program plans, timelines, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reporting.
- Track milestones and follow-ups, coordinate stakeholders, leaders, SMEs and ensure actions are closed on time.
- Track program KPIs and present insights to stakeholders (quality, delivery, compliance, adoption).
- Build simple, reliable reporting mechanisms (Excel/SharePoint lists/Power BI where available).
- Identify bottlenecks and propose data-backed improvements.
- Communicate changes effectively through release notes, announcements, FAQ updates, and training coordination.
- Support change management & Demonstrated performance as a change agent.
- Implement monitor and maintain QMS to standards, Regulatory & contractual requirements.
- Analyze data and provide information for management team to make decisions.
- Coordinate and conduct periodic internal audit, external audit, etc.
- Coordinate RCA process and be responsible for non-conforming database maintenance.
- Establish, maintain and improve metrics in Quality and Continuous Improvement.
What We Look For
- Bachelor's degree in engineering, Business or related field.
- Overall 4+ years with minimum 4 years experience in related field.
- Knowledge of lean tools and leading continuous improvement activities.
- Knowledge of ISO9000 quality system & ISO 9001:2015 certified
- PMP, Six Sigma Greenbelt Certification mandatory, Six Sigma Black belt Certification desirable.
- Strong documentation skills: ability to write clear SOPs, job aids, and communication updates.
- Comfort with data tracking and analysis.
- Strong stakeholder management: follow-ups, meeting facilitation, and structured communication.
- Good English communication skills.
Skills Required
- Excellent communication, influencing and persuasion skills
- Teamwork.
- Self-motivated, good initiative and passion for continuous improvement.
- Good knowledge about how the organization works and knows how to get things done through both formal and informal channels.
- Strong functional and technical skills to manage and measure work commercially with an entrepreneurial flair.
- Demonstrate business knowledge and ability to display the linkage between projects and desired business results/KPIs.
- Possess an extremely high level of integrity and ethics when dealing with internal and external stakeholders.
- Ability to comprehend and make significant contributions to development of business plans.
