Sr QA Specialist

Roles and Responsibilities

Quality System Leadership-

• Train end-users on standard procedures, tools, and compliance requirements.
• Develop, implement, and maintain comprehensive quality assurance protocols and standards.
• Collaborate with cross-functional teams to ensure adherence to internal QA policies and external regulations.
• Manage document control: author, review, and approve SOPs, policies, work instructions, and testing protocols.

Testing, Analysis & Reporting-

• Plan, develop, and execute manual and automated testing strategies for product or software validation.
• Analyze test outcomes, perform root cause analysis, and determine corrective/preventive actions (CAPA).
• Prepare and present detailed quality reports, metrics, and insights for management and regulatory bodies.

Process Management-

• Assess, authorize, and oversee IT/software quality by conducting audits, evaluations, and performance monitoring.
• Support the change management process to ensure that updates don t negatively impact product or process quality.
• Drive and facilitate continuous improvement initiatives in IT processes.