Sr. Product Specialist (T)

Cognizant Consulting

Bengaluru, India

8-12 Years

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Posted 6 hours ago
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Job Description

Job Title : Sr. Product Specialist (T)
Job Summary : The Sr. Product Specialist (T) will play a pivotal role in driving product innovation and strategy within the organization. With a focus on leveraging machine learning and artificial intelligence the candidate will enhance CRM-Sales processes to deliver superior customer experiences. This hybrid role requires a strategic thinker with a strong technical background and a passion for analytics.
Experience : 8
12 years
Required Skills : Technical Skills: Strategic Leadership Machine Learning CRM-Sales Artificial Intelligence Domain Skills:
Nice to have skills : Domain Skills:Analytics
Technology : Custom Service
Shift : Day
Responsibilities :
Lead the development and implementation of cutting-edge machine learning models to optimize CRM-Sales strategies.
Oversee the integration of artificial intelligence solutions to enhance product offerings and improve customer satisfaction.
Provide strategic insights and recommendations to drive product innovation and align with business goals.
Collaborate with cross-functional teams to ensure seamless execution of product initiatives and maximize impact.
Analyze market trends and customer feedback to inform product development and strategic direction.
Develop and maintain comprehensive documentation for product features and enhancements.
Facilitate workshops and training sessions to empower teams with the latest technological advancements.
Monitor product performance and identify opportunities for continuous improvement and innovation.
Ensure compliance with industry standards and best practices in product development and deployment.
Support the sales team with technical expertise to enhance customer engagement and drive sales growth.
Utilize analytics to measure product success and inform future development strategies.
Foster a culture of innovation and continuous learning within the product team.
Drive the adoption of new technologies to maintain competitive advantage and meet evolving customer needs. Qualifications -
Possess strong expertise in strategic leadership to guide product development and execution.
Demonstrate proficiency in machine learning and artificial intelligence to drive innovation.
Have extensive experience in CRM-Sales processes to enhance customer interactions.
Show a keen understanding of analytics to inform strategic decisions and product improvements.
Exhibit excellent communication skills to collaborate effectively with diverse teams.
Display a proactive approach to problem-solving and innovation in product development.
Maintain a customer-centric mindset to ensure product offerings meet market demands.
Job Location : Primary Location :INKABLRA03(ITIND Manyata (MBP) Bld F3 SEZ) Alternate Location :INTNCHNA10(ITIND MEPZ (TBM) SDB 1 -4 SEZ) Alternate Location 1 :NA NA
Job Type : Sr. Associate
Projects [60PM00]
Demand Requires Travel : No
Certifications Required : Certified Machine Learning Specialist CRM-Sales Professional Certification