Sr. Product Manager, Cost of Returns
Search Jobs
Search by job, company or skills
Search by job, company or skills
Product Managers are the builders in Amazon. They own building new features, tools, processes and businesses for amazon, and scaling them to serve hundreds of millions of customers.
Amazon's vision is to be earth's most customer centric company and our offering to enable customers to return products is one of the key enablers. However, it is also a costly process to execute, and with the added challenge of bad actors abusing the policies, it becomes an area of high judgment decisions and careful experimentations.
Sr. Product Manager - Cost of Returns will have end to end ownership of driving down the costs associated with returns and rejects by reducing cost of good returns as well as preventing abuse and misuse of return and rejects policies the scope will encompass multiple countries. The work will include identifying such opportunities, defining and designing solutions, getting leadership buy-in, prioritization of resources, delivering the project in partnership with tech teams and measuring impact. This role requires working closely with stakeholders from global teams such as Operations, Machine Learning, Last Mile, etc. to innovate and deliver forward looking initiatives which makes returns increasingly cost-effective.
- 5+ years of product or program management, product marketing, business development or technology experience
- Master's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: 153890751
Skills:
Engineering discussions around technology decisions and strategy, Data Strategy, Managing technical products or online services, Benchmarking strategy and execution, Roadmap strategy and definition, customer research, Feature delivery and tradeoffs
Skills:
product strategy , customer research, product vision, feature delivery, data-driven insights, Market Analysis, generative AI tools
Skills:
Product Marketing, roadmap strategy, feature delivery, product management, program management, data driven insights, technology experience, business development, end to end product delivery
