Sr. Process Trainer
Job Description
Description
Key Responsibilities:
Key Responsibilities:
- Training Delivery:
- Design, develop, and deliver training modules for end-to-end US recruitment processes.
- Conduct onboarding sessions for new recruiters on sourcing tools (Dice, Monster, LinkedIn, etc.), Boolean search, and VMS platforms.
- Deliver specialized training sessions on compliance (EEOC, OFCCP), immigration (H1B, GC, TN), and US tax terms (W2, C2C, 1099).
- Curriculum & Content Development:
- Create and update training manuals, process documents, SOPs, and e-learning materials.
- Collaborate with operations and quality teams to identify gaps and revise training content accordingly.
- Performance Monitoring & Feedback:
- Assess trainee performance through evaluations, tests, mock calls, and feedback.
- Track post-training performance metrics to ensure effectiveness and ROI of training initiatives.
- Provide one-on-one coaching and refresher training to underperforming recruiters.
- Stakeholder Collaboration:
- Coordinate with Delivery Managers and Team Leads to align training with business goals.
- Work with the HR and L&D teams to ensure alignment with organizational development plans.
More Info
Key Skills
VMS platforms
US tax terms
US recruitment processes
sourcing tools
1099
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