Sr. Oracle Field Service Cloud/OFSC Plugin Dev Lead

Certified Oracle Field Service Cloud Developer will have expert level knowledge and experience configuring and designing/redesigning Oracle Field Service (formerly known as TOA).

Responsibilities:

• Gather business requirements and document fit gap analysis to design.
• Collaborate with IT/business and development teams.
• Present Cloud functional application guidance to team regarding Cloud best practices during implementation.
• Configure, integrate, maintain, and enhance Oracle Field Service Cloud features to meet business requirements.
• Oracle Field Service Techno Functional expertise in the following subject areas:
• Environment Setup
• System Administration
• Configure Capacity
• Setup collaboration groups and helpdesk users
• Configure message scenarios
• Set up an activity filter for routing
• Configure/develop Plug-In
• Set up daily extract file structure
• Routing Automation (Routing process, profiles, plans, Strategy, Visualization, Troubleshooting)
• Oracle Field Service Capacity/Quota Management
• Analytics/Dashboard
• Integrate OFSC with OSvC, OEC, OAC, BI, HCM, Mobile apps, ERP and CRM.
• Integrate with DocuSign or Third-party apps
• Manage service requests and coordinate effectively with Oracle Cloud Support.
• Experience setting up Github Pipelines to automated deployment to Externally Hosted and OFS hosted plugins.
• Extensive Java script or Type Script experience with industry best practices.