Role: Solutioning Leadership (Behavioral/Soft skills)
Location: New Delhi / Bengaluru
Designation: Manager/Sr. Manager
About upGrad Enterprise:
We partner with organizations to design impactful learning journeys that drive workforce transformation. We combine deep industry expertise with innovative learning solutions to help enterprises stay ahead in a fast-changing world.
Position Overview:
We are seeking a Solutioning professional to join our growing team to serve leadership. This is a highly client-facing role where you will partner directly with enterprise clients to understand their business challenges, assess learning needs, and design tailored L&D solutions.
Unlike a traditional instructional design role, this position focuses on consultative engagementlistening to client requirements, asking the right questions and translating needs into structured proposals and learning roadmaps. A background in psychology, consultative sales, or solutioning will be an added advantage to help understand client perspectives and deliver the most befitting solutions.
Key Responsibilities
- Act as the first point of contact for enterprise clients to understand business challenges and learning requirements.
- Conduct in-depth needs assessments and translate discussions into structured proposal sand solution documents.
- Collaborate with instructional designers and delivery teams to design effective learning solutions.
- Create compelling proposals, RFP/RFI responses, and client presentations.
- Advise clients on suitable learning formats (e-learning, blended ,ILT, workshops, coaching, etc.) based on their context and needs.
- Partner with internal stakeholders (sales, product, delivery) to ensure solution feasibility and alignment.
- Stay updated with L&D industry trends, emerging learning technologies, and behavioral science insights to add value in client conversations.
- Build and nurture long-term client relationships by acting as a trusted advisor.
Qualifications & Experience
- 812 years of experience in L&D solutioning, client consulting, or corporate training roles.
- Strong exposure to B2B client-facing roles (L&D / HR consulting preferred).
- Demonstrated experience in building and presenting L&D proposals/solutions for enterprise clients.
- Excellent communication, presentation, and stakeholder management skills.
- Consultative mindset with the ability to understand client psychology and tailor solutions accordingly.
- Ability to work independently in an individual contributor (IC) role while collaborating with cross- functional teams.
- Preferred: Background in psychology, HR, organizational behavior, or consulting.
Interested can share resumes at [Confidential Information]
