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Sr. Manager - Operation

Sr. Manager - Operation

Fatakpay Digital
5-8 Years
Not Disclosed
Quick Apply
  • Posted a month ago
  • Over 50 applicants have applied

Job Description

Key responsibilities

End-to-end loan operations

Workflow management: Lead the entire loan lifecycle for personal and digital products, which includes onboarding, processing, disbursement, servicing, and closure.

  • KYC and fraud: Oversee Know Your Customer (KYC) validation and implement fraud prevention strategies within the digital loan process.
  • Compliance and auditing: Ensure that all operational processes adhere to regulatory guidelines, especially those related to digital lending and co-lending frameworks. Coordinate with internal and external audit teams for periodic reviews.

Co-lending and partnership management

Daily operations: Drive daily operations for co-lending models, managing fund flow between your institution, partner banks, and escrow accounts.

  • Reconciliation: Monitor and reconcile principal, interest, and fee components with co-lending partners.
  • Reporting: Validate data sharing and Management Information System (MIS) reports according to partner and regulatory formats.

Process automation and technology

  • Automation: Work with product and technology teams to automate loan origination, disbursement, repayment, and other core functions.
  • API integration: Oversee the integration of payment gateways, Loan Management Systems (LMS), and other banking APIs to create a seamless user experience.
  • Process improvement: Identify process bottlenecks and implement tech-enabled solutions to increase speed, accuracy, and scalability.

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About Company

FatakPay is building a new way to access credit faster.Anyone can face any financial emergency anytime, so we prioritize providing credit quickly and conveniently in times of need. We will assist you in preventing any future inconvenience caused by the inability to make timely payments.
FatakPay guarantees a brilliant, quicker, and transparent transaction experience – without interest fees or hidden charges. Sign up in minutes, get your credit approved digitally, and proceed with any transaction securely anywhere using the FatakPay app.