Company Description Essence of Nature Resort & Spa is a serene luxury retreat set in the scenic landscapes between Jim Corbett and Ranikhet, Uttarakhand. The resort combines pristine natural surroundings with modern amenities to cater to leisure guests, wellness seekers, and corporate travelers. Guests enjoy elegant accommodations, a multi-cuisine restaurant offering farm-fresh delicacies, and curated experiences designed to deepen their connection with nature. At 6,000 ft. above sea level, Essence of Nature hosts family vacations, romantic getaways, wellness retreats, and corporate offsites that create memorable stays. With a strong emphasis on sustainability, local culture, and warm hospitality, the resort aims to leave every guest refreshed and inspired.
Role Description The Sr Manager – MICE Operations (Meetings, Incentives, Conferences, Exhibitions) will oversee the planning, coordination, and execution of corporate events, retreats, and offsites at Essence of Nature Resort & Spa. This is a full-time, on-site role based in the Greater Raipur Area, requiring close collaboration with sales, front office, F&B, spa, and activities teams to deliver seamless event experiences. Day-to-day responsibilities include managing client inquiries, preparing proposals, handling event budgets, and designing customized itineraries and packages for corporate groups. The role also involves supervising event setup, logistics, and on-ground operations, ensuring high service standards and timely resolution of any issues. The Sr Manager will track event performance, maintain client relationships, and support the development of new MICE offerings to drive revenue and enhance guest satisfaction.
Qualifications
- Experience in MICE operations, event management, or hospitality operations, preferably in resorts or corporate offsite venues.
- Strong client servicing, relationship management, and stakeholder coordination skills.
- Proficiency in planning and executing meetings, conferences, team-building activities, and group itineraries.
- Ability to manage budgets, negotiate with vendors, and optimize resources for events and retreats.
- Excellent communication, presentation, and interpersonal skills, with fluency in spoken and written English; knowledge of additional languages is an advantage.
- Strong organizational and time management abilities, with attention to detail in event logistics and guest experience.
- Comfort with using office productivity tools and basic event management or booking software.
- Leadership experience in supervising on-ground teams and coordinating cross-functional departments.
- Flexibility to work on weekends, holidays, and extended hours based on event schedules.
- Bachelor's degree in hospitality management, business, events management, or a related field; relevant professional certifications are a plus.
- Prior experience working in luxury hospitality or eco-resort environments
