Sr. Manager IT

Key Responsibilities:

• Administer Grid Schedulers in large semiconductor design environments
• Perform LSF and License Scheduler configuration changes in large, complex clusters
• Troubleshoot and resolve distributed resource management (DRM) issues related to service availability, performance, and SLA compliance
• Collaborate with frontline support teams and other Engineering Compute teams globally to maintain DRM service availability and optimize computing environments
• Drive capability development and architectural improvements for DRM services and provide input to Grid Architects
• Manage incident, problem, change, and configuration management processes for Grid Systems Engineering from an ITIL framework perspective
• Create and review incident reports, drive major incident resolutions, and track closure of elevated tickets
• Perform root cause analysis (RCA) for repeated issues and coordinate with vendors and peer organizations to resolve bugs or ecosystem problems
• Create release plans for deploying enhancements or internal projects to upgrade tools/processes
• Maintain and audit configuration management database (CMDB) and perform configuration management activities
• Provide periodic capacity and availability reports to management, influencing architectural decisions focused on scalability and system stability

Required Skills and Qualifications:

• Bachelor of Science in Computer Science or related field, with 7+ years IT-related experience OR 9+ years without a degree
• Hands-on experience with Spectrum LSF, Altair Flow Tracer, License Scheduler, and EDA tools
• Deep knowledge of Grid best practices, configuration options, limitations, troubleshooting, and performance tuning
• Practical understanding of high-performance computing environments and distributed resource management, particularly in the EDA and semiconductor design space
• Experience with Perl and shell programming/debugging in UNIX/Linux environments
• Strong customer service skills and ability to communicate clearly and concisely
• Proven ability to work within geographically dispersed teams and lead self-directed teams of technical contributors
• Excellent verbal, written, and presentation communication skills
• Strong interpersonal and cross-cultural collaboration skills
• Self-motivated and able to work well in teams

Physical Requirements:

• Frequently transport and install equipment up to 20 lbs

Preferred:

• Experience with formal change management processes
• Experience in incident, problem, change, and configuration management under ITIL framework
• Experience creating capacity reports and availability improvement plans