Sr Manager - Innovations

Job Title: Sr Manager - Customer Co-Innovation & Business Diversification
Location: Mumbai/N Delhi
Type: Full-time
Role Summary
We are looking for a highly collaborative and entrepreneurial Sr Manager - Customer Co Innovation & Business Diversification to drive co creation programs with strategic customers and build new growth pathways for the company. This role will sit at the intersection of innovation, strategy, and business development and responsible for transforming customer needs into scalable solutions, developing new revenue streams, and supporting diversification aligned with the company s long-term vision.
Key Responsibilities
1. Customer Co Innovation Leadership
- Lead the end to end Customer Co Innovation program with top enterprise clients.
- Identify customer pain points and emerging needs to design co creation opportunities.
- Orchestrate ideation, use case definition, rapid prototyping, and pilot execution jointly with customers.
- Partner with startups, technology partners, and internal teams to build and validate solutions.
- Build repeatable co innovation playbooks and frameworks that can be scaled across accounts.
2. Business & Diversification Initiatives
- Drive new business creation initiatives across horizon 2 and horizon 3 opportunity areas.
- Conduct business case development, feasibility analysis, and commercial models for new growth bets.
- Identify diversification opportunities aligned with market shifts, emerging technologies, and customer demand.
- Partner with business units to translate innovation concepts into monetizable offerings.
3. Innovation Ecosystem & External Collaborations
- Actively scout for emerging technologies (GenAI, digital twins, BC, AR/VR, drones, computer vision, etc.) relevant to customer needs.
- Co create pilots with external partners and integrate them into customer engagements.
4. Strategic Insights & Foresight
- Conduct market scanning, competitive intelligence, and trend analysis to identify new business white spaces.
- Develop short term and long term opportunity roadmaps to guide strategic decision making.
- Present insights and recommendations to senior leadership and influence investment priorities.
5. Cross Functional Collaboration
- Work closely with sales, solutions, product teams, delivery, and R&D to operationalize co innovation outcomes.
- Ensure innovations fit into the organization s strategy, capabilities, and go to market plans.
- Manage multi stakeholder programs with clear governance and execution discipline.
Qualifications & Skills
- Master s Degree in Engineering, Business, or related field (MBA + BTech preferred).
- 7-10 years of experience in innovation, customer strategy, business consulting, or digital transformation.
- Proven expertise in working with customers on innovation or strategic programs.
- Strong understanding of emerging tech, startup ecosystems, and data driven innovation.
- Demonstrated ability to conceptualize new business models and drive early-stage validation.
- Excellent storytelling, stakeholder management, and program leadership skills.
- Experience in frameworks like design thinking, lean startup, or agile innovation is a plus.
Why Join Us
- Shape high impact co innovation programs with strategic global customers.
- Drive the creation of future ready offerings, platforms, and business models.
- Work closely with senior leaders and influence the company s long term growth agenda.
- Be part of a fast moving, future focused team building the next wave of enterprise innovation.